Job Description
Description Coord, Patient Svcs AHS Welcome to Holy Name, a medical center where innovation is not just a goal — it's a commitment. Here, medical excellence thrives, allowing hope to reign supreme and leaving no room for fear. At our hospital, every patient is cared for with undivided attention — because healing every soul is our sole focus. Holy Name is New Jersey's only independent Catholic health system, comprising a 361-bed acute care hospital, a renowned cancer center, a state-of-the-art fitness center, a residential hospice, a prestigious nursing school, and an extensive physician network. Healing at Holy Name goes beyond medicine and technology – it is infused with faith, conviction, compassion, and a commitment to educating the next generation of healthcare professionals through a variety of residency and educational programs. Our mission to provide care for the body, mind, and soul spans education, prevention, diagnosis, treatment, rehabilitation, and overall wellness. This is at the core of who we are and what we do, and we've done it this way across generations, every single day, for nearly 100 years. Every innovation, medical breakthrough, and groundbreaking treatment is powered by some of the best minds in medicine, ensuring nothing is left on the table or the road to recovery. A Brief Overview Responsible for coordinating Chinese-American patient services and Community Outreach programs. What You Will Do To assist Chinese-American patients, families, and visitors with in-hospital related services from admission to discharge. To support the CMP hot line services To coordinate patient appointments between the hospital and doctors’ offices To visit physician offices to coordinate patient care between doctors and Holy Name To design, participate and lead the team in various community outreach and marketing programs Supervise staff member(s). Education Qualifications Bachelor's Degree Required Experience Qualifications 4-6 years Five years in business or human services Required Knowledge, Skills, And Abilities Bilingual in Chinese and English languages, Knowledge and experience in Chinese culture, social and medical beliefs, Interpersonal skills, Communication skills, Negotiation and problem solving skills, Ability to make a quick decision backed by sound judgment (e.g., emergency cases), Basic computer skills (e-mails, and database maintenance, search skills, etc.), Willingness to learn new things with strong curiosity At Holy Name, we believe in rewarding every team member with more than a paycheck—we invest in your future and well-being. Full-time and part-time employees have access to a comprehensive benefits package designed to support your health, financial security, and quality of life. We offer low-cost medical coverage with generous employer contributions, dental and vision plans, discounted prescriptions, and access to on-site child care. Additional benefits include 401(k) matching, tuition reimbursement, paid time off, flexible spending accounts, legal and voluntary coverage options, life insurance, and free on-site parking. If you are hired at Holy Name, your final base compensation will be determined based on factors such as employment status (Full/Part-Time or Per Diem) skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Pay Range: $45,760.00 - $54,912.00 Holy Name is a mission-driven facility whose quality standards and philosophy are rooted in the principles of its founders, the Sisters of St. Joseph of Peace. Those principles are exercised daily by the Medical Center's dedicated and talented staff members. Holy Name is an Equal Opportunity Employer.