Peer Support Specialist

At White House Clinics, we do health care differently. Our multi-disciplinary care teams incorporate the expertise of medical, dental, behavioral health, pharmacy, and care navigation professionals to provide patients with comprehensive care designed to help them achieve their health goals. While our work is fast-paced, our teams enjoy being able to work collaboratively to support patients. White House Clinics employees enjoy a competitive wage and robust benefit package including: Employer Paid Health, Life & Disability Insurance 4 Weeks of PTO Retirement Plan 8 Paid Holidays Many employees work alternative work schedules which allow them a day off during the week. At White House Clinics, we believe in providing our employees with opportunity for both personal and professional growth in a challenging and rewarding work environment. We recognize the contributions that each person makes to the team and value each person’s input as we work to deliver outstanding patient care. Join us today! PRIMARY FUNCTION The Peer Support Specialist supports the recovery needs of patients receiving Substance Use Disorder treatment at White House Clinics. The Peer Support Specialist is an individual in stable recovery who is able to use their personal, lived experience in recovery to guide and advocate for patients during the recovery process. The PSS serves as a connection between patients/individuals in the community struggling with substance use disorder and recovery supports available to them. The PSS will engage individuals in all points of recovery to teach and model the skills necessary to support long term recovery. As an individual in recovery, The PSS role will require flexibility and self-direction, as well as the ability to problem solve to assist patient in meeting their recovery goals. PRINCIPLE DUTIES PSS will meet with patients during medical and/or behavioral health visits to assist the primary care teams with engaging patients in SUD treatment services. PSS will not make treatment decisions, but will work with care teams to: Enhance patient’s motivation to engage with appropriate treatment services through the use of motivational enhancement strategies and sharing of personal recovery journey; Offer referrals and connect patients to alternative levels of care when needed; and/or Schedule patients for SUD services at WHC if appropriate PSS will maintain contact with patients waiting to receive SUD treatment services at WHC via telephone. PSS will work with patients to develop a Person-Centered Recovery Plan, identifying a patient’s strengths, supports, challenges, and recovery needs. PSS will engage the patient in developing recovery goals and a plan to develop the skills, strengths, supports and resources to be successful. The Recovery Plan will serve as a collaborative tool with Enabling Services to overcome psychosocial needs and will communicate the Recovery Plan with the patient’s primary Behavioral Health and Medical Providers. PSS will remind patients of upcoming appointments, pill counts, random UDS, etc. and help identify barriers that could cause a fail to keep appointment. PSS will work closely with all members of the care team to ensure the patient’s compliance while promoting personal accountability of the patient. PSS will follow up with patients who have missed a medical and/or BH appointment in order to keep them engaged in services via telephone and in person contacts, either in the clinic or the community. PSS will identify community recovery support meetings (i.e. AA/NA, Celebrate Recovery, etc) and make the information available to the MAT patients. PSS will also attend community meetings to model positive behaviors for patients. PSS will provide transportation to meetings if needed. PSS will encourage patients to remain active in some type of community recovery program if possible. PSS will utilize a Telephone Recovery Program to provide 24 hour support to patients at risk of relapse while receiving treatment at WHC. This will include weekly contacts to patients receiving services and regular communication with the care teams regarding updates on patient functioning and needs. PSS will be available to respond to telephone calls from patients reaching out for recovery support during and after clinic hours. PSS will serve as a liaison between the treatment team and the patient. PSS will document all contacts in the patient’s EHR chart per organization protocol and communicate regularly with other members of the patients care team. PSS will assist the care team in developing action plans that are specific to patients as needed. PSS will meet twice a month with assigned supervisor for required supervision according to stat