Job Description
Presence is seeking a remote Education & E-Learning Specialist based in Pennsylvania to help design, develop, and deliver engaging digital learning experiences that support our clients’ online presence and growth. As part of our Education, Training & E‑Learning department, you will collaborate closely with designers, developers, strategists, and account teams to turn complex digital marketing and web concepts into accessible, outcome‑driven learning content for small and local businesses. You will be responsible for analyzing client training needs, defining clear learning objectives, and creating digital education materials such as interactive e‑learning modules, video tutorials, webinars, guides, and resource libraries. Drawing on instructional design best practices and adult learning principles, you will translate topics like website basics, content strategy, SEO fundamentals, analytics, and campaign optimization into clear, structured, and engaging learning paths tailored to non‑technical audiences. In this role, you will design content storyboards, write scripts, build courses in learning management systems, and work with our design and development teams to bring learning experiences to life using modern e‑learning tools. You will also support live and virtual training sessions, facilitate client onboarding and platform walkthroughs, and gather feedback and data to continuously improve the effectiveness of our training programs. You will partner with cross‑functional teams to ensure all educational content is aligned with client goals, brand voice, and measurable digital performance outcomes. You will track engagement and completion metrics, analyze learner performance, and use that data to refine and iterate on the curriculum. A strong focus on clarity, usability, and real‑world application is essential, as is the ability to manage multiple projects and deadlines in a fast‑paced, growth‑oriented environment. The ideal candidate has hands‑on experience in instructional design or e‑learning development, particularly in a digital, technical, or marketing‑related context. You are comfortable working remotely, collaborating asynchronously, and communicating proactively with both internal stakeholders and clients. You are detail‑oriented, curious, and committed to continuous learning, and you thrive in a collaborative, client‑focused culture where creativity, accountability, and measurable impact are highly valued. This is a full‑time, remote position for candidates based in Pennsylvania. Presence offers the opportunity to work with modern technologies, expand your skills in digital marketing and web platforms, and contribute directly to client success by equipping them with the knowledge and confidence to use their digital tools effectively. If you are passionate about education, digital experiences, and helping others succeed through well‑designed learning, we’d like to hear from you.