Job Description
Company Description The Ward Law Group, recognized as one of the Best Places to Work for consecutive years, is where your work truly matters. We serve our community with compassion and excellence, empowering our employees to deliver real results for our clients. We foster a collaborative, innovative, and high‑accountability environment where each team member contributes to meaningful outcomes. Our culture values faith, accountability, leadership, loyalty, and service – to our clients, teammates, and community. Join a firm where professional growth meets purpose and where every role contributes directly to life‑changing client results. Headquartered in Miami Lakes, with offices in Manhattan and Orlando, The Ward Law Group is expanding nationally, with upcoming locations in New Jersey and Texas. Job Description Position: Virtual Assistant (independent contractor). Remote from home. Full‑time, 40‑hour workweek with two days off. Depending on business needs, one weekend day may be included. Compensation: USD $1,000+ per month (based on experience). Applicants may be required to submit a résumé in English, complete a Willo video self‑interview, and possibly a brief values assessment. Responsibilities Answer, screen, and route incoming calls to the appropriate team member Take and relay messages or transfer calls to voicemail when staff are unavailable Log phone calls and upload documents into the online document management system Provide clerical support to office staff, including faxing, copying, and file organization Maintain regular communication with clients and respond to questions Obtain insurance coverage information in a timely manner Follow up on medical treatment and confirm continuity of care Request and obtain medical records and billing statements from providers Communicate with insurance companies regarding treatment status