Pet Trainer Petsense

Pet Trainer Petsense Overall Job Summary This position is responsible for leading our Obedience Training Programs. This includes hands-on training with both customers and their pets to teach basic obedience commands in a class environment. Essential Duties and Responsibilities (Min 5%) Maintain regular and predictable attendance. Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs. Take the initiative to support selling initiatives (TEAM): Thank the Customer Engage with the customer and/or pet Advise products or services Make it Memorable Create a positive, professional, and trusting environment for all valued associates and the customers and pets served. Answers phone and schedules obedience classes. Be present in the store and available to discuss our obedience program to all customers Advise obedience customers in the purchase of product appropriate, necessary to attend obedience classes and at-home positive reinforcement training Follow the Petsense obedience training procedures as outlined in the Obedience training documents and videos. Train the customer and their dogs with patience, consistency and sensitivity to the customers' needs and the role they play in training their dog. Adhere to customer specific needs and desires in training their dog Talk to dog or use other non-physical techniques to keep the dog calm and in the trainer and customer's control Report all accidents and injuries to the Store Manager promptly Properly and completely fill out required obedience training forms as applies to the program Observe all safe