Job Description
Are you a Customer Service Super Star... WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD-WINNING TEAM. Texican Court - Las Colinas is located in Irving, TX and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, our collection of hotels are created for today's passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond. Job summary: Provide friendly service and an upscale dining experience for guests. To include waiting on tables, market, sell and serve all meal items Shift requirements: Evening shifts: 3pm-11pm Responsibilities Contribute positively to the team within the department Prepare for any and all guest requests Participate in on-going training Comply with Valencia Hotel Group (and its affiliates) standards and regulations to encourage safe and efficient hotel operations. Maintain regular attendance in compliance with Valencia Hotel Group (and its affiliates) standards as required by scheduling which will vary dependent upon the hotels needs Complete other duties as assigned by Supervisor Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up, and dress code of the restaurant. Maintain complete knowledge of and comply with all departmental policies and service procedures Maintain complete knowledge of all liquor brands, beers, and non-alcoholic selections, glassware, and garnishes in the restaurant Maintain complete knowledge of all menu items, prices, preparation method/time, major ingr