Job Description
About We are an $8M revenue, highly profitable, done‑with‑you coaching company with ~40 team members and a strong reputation in the brokerage space. Role Summary We are seeking a President to own the day-to-day operations and growth of the company. This role is the #2 to the Founder, accountable for sales, marketing, operations, and coaching delivery. The Founder’s primary focus will be content, brand, and delivery; your focus is on everything else. You are responsible for hitting the numbers, building and leading the team, and improving systems so the business scales without adding complexity. There is a heavy emphasis on integrating AI to maximize efficiencies. While this is a remote position, East coast candidates are strongly preferred as there will be occassion in person events. Key Responsibilities Leadership & Strategy Own the annual operating plan and company‑level KPIs (revenue, profit, cash, retention). Translate vision into clear priorities, projects, and accountability for each team. Lead and coach the leadership team (Sales, Marketing, Operations, Coaching, Finance). Revenue (Sales & Marketing) Oversee our online call-based sales model, hitting enrollment and revenue targets. Ensure marketing generates consistent, qualified demand (content, agencies, partnerships). Improve lead → call → close rates through better funnels, offers, and sales management. Operations & Client Delivery Own the client journey and program quality across CRE Start, Accelerator, and Scale. Improve coach performance and client retention; reduce avoidable churn. Standardize processes, playbooks, and SOPs across coaching and operations. People & Culture Build and maintain a high‑performance leadership bench; hire, develop, and exit as needed. Establish clear scorecards and cadence (weekly exec, monthly reviews, quarterly planning). Protect and evolve a culture of ownership, accountability, and service to our brokers. ● Metrics & Reporting Maintain a simple, accurate company dashboard: revenue, profit, cash, retention, and pipeline. Provide the Founder with clear, concise updates and recommended decisions weekly. Success in 12 Months Built a call-based acquisition system that consistently hits the target (200 qualified, applications/month, 80% show rate, 30% close rate) Installed a Marketing Machine that produces a steady stream of customer‑driven proof, content, and ads not dependent on the founder’s presence. Improved coach and client retention (core programs) to agreed targets by tightening onboarding, coach standards, and customer journey. Defined and staffed A‑players in Sales, Marketing, and Coaching leadership roles. A strong leadership team is in place with clear ownership and KPIs. The Founder focuses almost entirely on content and relationships, not operations. Ideal Candidate 10+ years in leadership roles; direct experience owning a $10M–$50M P&L in B2B services, education, training, or coaching. Has led 40–100+ person organizations through managers, not just ICs. Proven track record of taking a founder‑centric business and professionalizing it without killing growth. Strongly familiar with brokerage or adjacent professional services. Strong utilization and familiarity with AI integrations and systems Operator by nature: loves systems, dashboards, hiring, and hard decisions. Core KPIs Revenue, net profit, and % net margin New clients per month by offer (Start / Accelerator / Scale) 90‑day and 12‑month client retention Show rate and close rate on sales calls Coach retention and average client NPS LTV per client and upsell / renewal rate