Job Description
Meet the Moment with Alteryx We're living through a once-in-a-generation shift in how work gets done. Data, automation, and AI are quickly becoming the center of every business decision - and Alteryx is leading the transformation. You'll be working on the challenges that sit at the heart of modern business. No matter your role, the work you do will help organizations move faster, see more clearly, and tackle questions that used to feel impossible. If you're ready to meet the moment with innovation, curiosity, and excellence, there's a place for you here. Principal, Experience Measurement & Validation We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Principal, Experience Measurement & Validation We are looking for a Principal, Experience Measurement & Validation to build the system that determines whether Alteryx products are ready for customers and whether they are delivering value once they get there. That includes measuring traditional product experiences as well as the AI-assisted and agentic capabilities central to where Alteryx One is headed. If you have spent your career doing strong measurement work that never quite made it into the product decision cycle, this is the role where that changes. This is a senior individual contributor role within the Customer Signals organization, reporting directly to the Sr. Director, Customer Signals, who reports to the VP of Experience and Insights. The Customer Signals organization operates with direct CPO sponsorship. You will have a seat at the table with product and engineering leadership and direct influence over how readiness is defined and measured across the organization. This role establishes shared systems and standards that product teams operate within, enabling faster, clearer, and more consistent decision-making across the product lifecycle. What You’ll Do Validation & Readiness Design and evolve a staged validation system that reduces launch risk by guiding capabilities from internal testing through preview to general availability Define experience measurement standards across the product lifecycle, including behavioral and experience health benchmarks used to assess readiness and inform decisions Establish scalable approaches to early customer exposure (ex. preview programs, progressive rollouts) that generate reliable signal before broad release Define behavioral data and instrumentation requirements in partnership with Engineering and Telemetry, ensuring readiness signals are captured consistently across releases Ensure readiness conclusions are grounded in both customer feedback and observed behavior, with clear articulation of risk, confidence, and implications Experience Health Measurement Build and own a multi-dimensional experience measurement framework that combines attitudinal and behavioral signals into a cohesive view of product experience health Apply this framework through clear baselines and benchmarks to help product teams understand readiness, performance, and areas of risk Translate measurement into clear, evidence-based insights that inform release decisions, prioritization, and ongoing product improvements Cross-Functional Partnership Partner with Product to establish shared measurement baselines, with teams layering in feature-specific learning goals Translate readiness and experience health signals into clear recommendations and decision guidance for product and engineering leadership Contribute to the broader Customer Signals model, integrating telemetry, qualitative research, and experience health into a unified view of product performance Partner with Engineering to ensure measurement is designed into capabilities early, enabling reliable signal without slowing delivery Who You Are 8+ years in quantitative UX research, mixed-methods research, or product insights, with strong quantitative and statistical depth and the judgment to know when behavioral data alone is not enough Experience connecting customer feedback to observed behavior and explaining meaningful gaps between the two Experience with UX measurement frameworks (ex. HEART, UMUX-Lite, CSAT) and how to connect them to behavioral