Job Description
Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page! Job details This Jobot Job is hosted by: Merwan Zattam Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume. Salary: $160,000 - $210,000 per year A bit about us: We are a mission-driven team focused on empowering the 2.7 billion people around the world who work outside the traditional office. Our platform is purpose-built to help organizations manage, schedule, and optimize their mobile workforce—those who don’t sit at a desk but still deliver essential services every day. With global teams across the U.S., Australia, and Vietnam, we are collaborative, innovative, and passionate about transforming how deskless employees work. From healthcare and field services to utilities and in-home care, our technology helps businesses streamline operations, improve productivity, and deliver better outcomes in real time. Thousands of users rely on our platform daily to navigate complex scheduling, communicate in the field, and keep their mobile teams connected and efficient. If you're looking to make a meaningful impact and support the people who keep the world moving—this is where innovation meets purpose. Why join us? Benefits Competitive Healthcare Benefits (Dental, Vision, Medical) Voluntary STD and Life Insurance Plans 401k - 4% Company Match 7 paid sick leave days per year 20 paid personal leave days per year 10 paid public holiday days per year Job Details About the Role We are seeking a highly experienced Principal Solution Architect to lead solution design and provide strategic guidance across complex enterprise software opportunities and implementation projects. This role partners closely with sales, product, and delivery teams to design scalable, high-impact solutions that drive successful outcomes for clients. The ideal candidate brings a strong blend of technical expertise, business acumen, and consultative leadership, with the ability to translate complex requirements into innovative, long-term solutions. Key Responsibilities Solution Design & Strategy Engage with internal teams, clients, and external stakeholders to gather and analyze business requirements Design scalable, forward-thinking solutions that align with both client objectives and long-term system performance Provide expert guidance on leveraging platform capabilities effectively Pre-Sales & Client Engagement Partner with the sales team to qualify opportunities and understand client challenges Lead workshops to uncover business needs and guide clients toward optimal solutions Present solutions to technical and executive stakeholders, including enterprise architecture teams Architecture & Documentation Develop detailed solution architectures, including diagrams, data models, and process flows Create Statements of Work (SOWs), technical documentation, and functional specifications Review customer feedback and redlines on SOWs, identifying risks and ensuring alignment Implementation Support Support delivery teams during implementation to ensure solutions are executed as designed Provide architectural guidance during build, testing, and deployment phases Ensure adherence to best practices and non-functional requirements Innovation & Continuous Improvement Utilize modern tools (including AI-based prototyping tools) to demonstrate and validate solutions Design reusable components and scalable extensions to improve efficiency and consistency Partner with Product teams to advocate for enhancements based on customer needs Leadership & Mentorship Serve as a senior leader within the solution architecture team Mentor and guide junior architects on technical design, architecture best practices, and client engagement Contribute to thought leadership through white papers, technical content, and industry insights Qualifications Required Bachelor’s degree in Engineering, Computer Science, Information Systems, or a related field 10+ years of experience as a Solution Architect within a complex software or consulting environment 13–15+ years of overall experience in project delivery and pre-sales support Strong experience in solution design, client engagement, and enterprise architecture Excellent written and verbal communication skills Preferred Skills & Experience Strong knowledge of at least one cloud platform: AWS, Azure, or GCP Experience with web services, integrations, and API design Background in pre-sales solution architecture and technical presentations Experience with security and permissions desi