Job Description
Job Description We are seeking a friendly, customer service focused Pro Shop Manager to join our team at Sebasco Harbor Resort.This is a Full Time Seasonal (March-October) position located in Phippsburg, ME.In this position you will be responsible for maintaining the pro shop, making reservations and assigning tee times, and providing guests with information about the green, hotel, and the local area.If you have a knack for customer service, we'd like to meet you.Job Description We are seeking a friendly, customer service focused Pro Shop Manager to join our team at Sebasco Harbor Resort.This is a Full Time Seasonal (March-October) position located in Phippsburg, ME.In this position you will be responsible for maintaining the pro shop, making reservations and assigning tee times, and providing guests with information about the green, hotel, and the local area.If you have a knack for customer service, we'd like to meet you.Work Performed As a Pro Shop Manager, you will be the first point of contact for our golf course members and hotel guests, providing exceptional service in assisting them with their needs, informing them of green rules and regulations, and selling merchandise in the store.Sell golf merchandise Inform players of course rules and regulations Greet guests, providing friendly service Manage reservation system and assign tee times Maintain inventory records and reconcile cash register sales Keep up-to-date on current and upcoming events at the course, hotel and onsite restaurant to be able to advise members and guests Take payment for pro shop items and events, and resolve any payment discrepancies Respond to member/guest issues and complaints in a friendly, timely manner Keep pro shop clean and organized Report any equipment or property damage to direct supervisor Ensure carts and other equipment are ready for rental as needed Perform duties as outlined in the training procedures, following standard operating procedures.Performs other duties as assigned, requested or deemed necessary by management Requirements High school education or equivalent experience Must be able to work onsite at the location Hours required:Full time 40 Hours week AM;Mid;PM;Must be flexible;Weekends;Holidays Proficiency in the English language Willingness to learn new platforms Ability to stand at front desk for long periods of time Ability to lift/push up to 25 lbs.Ability to work independently Ability to maintain a friendly, cheerful and courteous demeanor at all times Additional Preferred Skills/Qualities Previous customer facing experience preferred Golf knowledge a plus Second language is a plus, preferably Spanish or French Compensation $25 Hourly Benefits Earned paid time off Employer-contribution medical/dental/vision insurance Optional life insurance Short term/Long term disability Optional 401k with employer match Employee discounts at participating hotels Option to sign up for on-demand pay with DailyPay Refer a friend - get paid extra when they join our team! Bonuses for name recognition and guest score Opportunities to grow - one of the fastest-growing hotel companies How To Apply Apply HERE.Applications submitted by any other channel will not be considered.About Sebasco Harbor Resort Nestled along the tranquil shores of Sebasco Harbor in Phippsburg, ME, Sebasco Harbor Resort offers quintessential Maine charm with waterfront accommodations and array of amenities.The resort offers standard hotel rooms and seaside cottages, and has an onsite golf course, pool, tennis courts, restaurant, game room, docks and water rentals, as well as family activities.About Giri Hotels Headquartered in Quincy, MA, Giri Hotels owns and operates more than 50 hotels in New England.We are a growing company that embraces change, maintains a service mindset, and prioritizes the 'big rocks' - our most impactful tasks and projects.At our core, Giri Hotels is a hospitality company, and all members of our team share a sense of cooperation and respect with our guests and one another.You are right for the team if you are:Happy - nice to be around and friendly Humble - willing to learn Helpful - team player, always willing to pitch in, looking for ways to be productive Giri Hotel Management has been recognized for its growth in the hospitality industry.We are proud to have achieved #23 on the Top Owners & Developers list and #55 on the Top Management Companies list in Hotel Business's annual rankings.These rankings, based on the annual revenues and number of rooms and properties managed, demonstrate our company's continuing expansion and growth.Watch A Brief Video To Learn More About Us Giri Hotels provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteri