Job Description
Ready to Love Your Job? Texas Roadhouse is looking for a legendary Product Coach to join our Support Center team.If you're ready to bring your energy, partnership, and heart to a place where fun meets purpose, you've come to the right place.Come see why our Roadies love their jobs! Position Summary The Product Coach partners with the Managing Partners, Store Managers, Training Coordinators, Regional Product Coaches, Service Coaches, Marketing Coaches and Market Partners in each of their markets to oversee Legendary Food, quality assurance, compliance, training, and people development.Position Requirements Based within the market (IN, MI, OH) Amount of Travel Required:95% Work Schedule:Variety of days/times Essential Functions Specific responsibilities include:Oversees the quality assurance of food handling in the restaurants in their region:Understands, manages, and practices safe food handling procedures (Serve safe & CP-FS certified) Ensures that the cleanliness of the restaurant and safety of our Guests are always maintained Supervises, oversees, and monitors all food item ticket times to ensure quality standards times are properly met Conducts formal line Taste and Temp checks with management team Performs sanitation audits to ensure that kitchen standards are maintained Coaches BOH staff and management team on how to properly track waste on a daily, weekly, and monthly basis Oversees, monitors, and enforces sanitation and compliance for each location in his/her Market to ensure adherence to Food Safety standards, as well as adherence to Company recipes.:Evaluates and provides feedback on restaurant adherence to Food Safety standards by conducting quarterly ESFs with Managers (Educate, Support and Feedback) Coaches and trains Managers on proper handling, maintenance, labeling, and storage of all food and equipment items in each location Supervises, Coaches, and oversees BOH staff in the production and preparation of food - Recipe Right.Coaches, trains, and supervises BOH staff and management to improve efficient and effective food item ticket times, improve food production, and help ensure recipe adherence Coaches staff on how to properly maintain equipment and educate staff on equipment cleaning procedures Develops managers (i.e.Managing Partners, Kitchen Managers, and Assistant Kitchen Managers):Conducts KM calls to discuss BOH Ops and Food Cost, actual vs.theoretical.Inspires Managers to manage and oversee delivery of food at the pace and effectiveness to meet or exceed operational standards for Legendary Food Coaches, guides, and oversees managers in their development or maintenance of meat HERO program for their store Coaches Managers through production/preparation of food, Food Safety standards, and recipe adherence during new store openings Coaches the management team on how to properly handle product complaints Assists Operators in maintaining a safe, fun, and clean work environment for the staff Identifies and elevates performance issues to upper management May assume additional responsibilities as needed Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.Position Qualifications Education:Associate Degree preferred.Extensive experience may be substituted for education.Experience:Minimum 1-year as a KM in a full-service restaurant concept Regional kitchen experience a plus Computer Skills:Microsoft Word Excel Certificates & Licenses:Serve Safe CP-FS Must have a valid driver's license with a good driving record.Must have proper vehicle insurance coverage that is maintained.Why You'll Love Your Job:As our founder Kent Taylor said, We're a people-first company that just happens to serve steaks. We believe in taking care of the whole Roadie:from professional development opportunities to a robust benefits package.Our culture is just one reason why many of our leaders started as servers, managers, and line cooks, and have grown Legendary careers with us.Here's a taste of what we offer:Best-in-class benefits including medical, dental, vision, and 100% paid maternity leave Generous time off including vacation, parental, donor, and bereavement leave Wellness perks like gym discounts and wellness challenges Financial support with 401(k), tuition reimbursement, stock units, and holiday bonuses Delicious discounts at Texas Roadhouse, Bubba's 33, and Jaggers Support Center employees who meet benefit eligibility receive a comprehensive total rewards package starting on the first day of the month after 31 days of employment.This job description includes essential functions and basic duties and is intended to provide guidelines for job expectations and the employee's ability to perform the position described.It is not an exhaustive list of all functions, responsibilities, skills, and abilities.Additional functions and requirements may be assigned by supervisors as appropriate.This document is not a contract