Job Description
Who you are 7+ years of product management experience, with a track record of owning product strategy, roadmap, and execution while balancing short and long-term goals Strong product judgment with the ability to balance buyer experience, seller needs, and business economics Experience building or scaling complex systems that combine user experience with underlying platform or infrastructure A data-driven mindset with experience defining metrics, running experiments, and using insights to drive decisions Ability to operate across ambiguity, identify high-leverage opportunities, and drive execution across multiple teams Excellent cross-functional collaboration skills, with experience partnering closely with Engineering, Design, and Operations Experience with shipping, fulfillment, or multi-sided marketplaces with logistics components Experience in a marketplace, logistics, or systems-heavy environment What the job involves As a Product Manager on the Logistics team, you will shape the systems and experiences that power how anything gets shipped on Whatnot. This team sits at the center of the platform, and is critical to the success of every single order on Whatnot. Your work will directly impact seller success, buyer trust, and the economics of our marketplace Ensure that anything can be sold and fulfilled on Whatnot. Identify shipping options that unlock new categories, countries, and seller segments across our global marketplace Accomplish best-in-class shipping reliability as measured by on-time scan rates and fulfillment standards by building tools and systems that enable sellers to ship quickly and consistently Improve shipping affordability and transparency by designing pricing, bundling, and carrier solutions that are simple, competitive, and easy to understand Drive sustainable logistics economics by building scalable infrastructure, data systems, and user experiences that balance buyer experience, seller needs, and business outcomes You will partner closely with Engineering, Design, Data Science, Operations, and external partners to deliver both user-facing experiences and the underlying platform that supports logistics across Whatnot Benefits Wellness: Health, dental, vision, and life insurance plans. We also cover some of the cost for your dependents as well. Compensation: Generous compensation, including a competitive base salary and equity. Whatnot offers monthly reimbursement for internet and phone costs, along with a one-time home office set-up allowance. Whatnot offers a pension plan and matches employee contributions of up to 4% of the employee’s base salary. Recharge: Whatnot gives you the freedom to take time off as you see fit. And, we take company-wide Winter and Summer breaks so we can recharge. Whatnot provides a monthly allowance for wellness expenses. We know that to take care of our customers, we have to take care of ourselves. Supplemental health and life insurance coverage comes standard at Whatnot. 16 weeks of paid parental leave, and an additional one-month gradual return-to-work period. Plus an additional childcare allowance, and a lifetime allowance for family planning, including adoption and fertility expenses. *The leave allowances provided by Whatnot may be dictated / informed by your country’s legal requirements, Flexibility: As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together.