Job Description
POSITION: Production Manager DEPARTMENT: Production REPORTS TO: Assistant General Manager LOCATION: Tacoma, Washington (On Site) FLSA STATUS: Full time salaried, exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! THE ROLE The Production Manager oversees the technical planning and execution of performances and events at Tacoma City Theaters, including lighting, audio, video, rigging, staging, labor, and back of house operations. This role coordinates production logistics, communicates with internal and external stakeholders, and ensures events are delivered safely, efficiently, and at a high standard for touring productions, Resident Arts Organizations, and rental clients. This position requires strong technical knowledge, clear communication, sound judgment, and a commitment to service excellence. ESSENTIAL DUTES AND RESPONSIBILITIES Communicate with clients, artist management, and internal staff to gather technical requirements, develop production plans, fulfill riders, conduct advances, create diagrams, schedule labor calls, process equipment orders, and coordinate artist hospitality, Serve as liaison between the facility and clients, artists, and artist management, ensuring compliance with ADA, NFPA life safety codes, OSHA guidelines, and Legends Global policies. Schedule and supervise labor calls for local IATSE and contracted production crews. Manage the Production Coordinator, and IATSE Stage Technicians. Produce events while maintaining a high degree of public safety in line with all life safety codes. Coordinate with the Event Manager, Marketing, Box Office, Operations, Finance, Front of House, and Security teams to align production needs and ensure smooth event execution. Maintain and track departmental budgets and event-related expenditures; prepare event estimates and update client files as needed. Prepare and submit stage employee union payroll; track and submit production vendor charges and maintain vendor relationships. Ensure timely communication of production needs, schedule changes, risks, unresolved issues, or artist concerts to appropriate stakeholders. Oversee maintenance, repairs, and preventative upkeep of sound, lighting, rigging, electrical, mechanical, and backstage systems. Recommend capital improvements and design system upgrades. Participate in securing the venue during daily operations, events, emergencies, and closures. Maintain accurate event records and ensure consistency of associated documentation. Serve as Manager on Duty as needed, providing general supervision during events. Attend staff meetings and maintain strong, collaborative relationships across all departments. Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES Manages the Production Coordinator and the IATSE Local 15 Union Crew. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with Legends Global’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.