Job Description
Req ID #: 233568 Raleigh, NC, US 1st Full time For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about. JOB SUMMARY We are seeking a Production Supervisor to support our Breed Operation in Raleigh, NC. As the Production Supervisor, you will provide daily supervision of personnel and operations to ensure achievement of departmental goals and levels. You will independently handle routine personnel-related issues; assist in the handling of complex personnel-related issues. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide direct daily supervision and review work of assigned departmental employees to ensure accuracy and to ensure adherence to pertinent departmental policies, practices, SOPs, safety procedures and biosafety protocols. Schedule and prioritize workload of group members. Assist in the coordination and scheduling of activities of the department through hands-on technical support, delegation of responsibility and/or authority to departmental subordinates. Oversee production and shipping activities of assigned group, including SOPs and OORs. Ensure proper record-keeping and report preparation. Review safety issues and Workers’ Compensation claims. Actively interact with and provide technical assistance to customers as required to resolve customer requests, inquiries, and complaints. Review customer complaints and participate in the development and implementation of any resulting procedural changes. Create and maintain complaint chart. Audit production rooms and/or isolators. Review and ensure appropriate inventory levels of departmental supplies. Interview and select qualified non-exempt personnel. Recom¬mend personnel actions, including hiring, promotions and raises. Partner with Human Resources and departmental management to assist in the handling of disciplinary issues. Draft appropriate personnel action paperwork. Identify training and development needs of direct reports. Assist in the development, implementa¬tion and delivery of depart¬mental training programs; ensure that direct reports receive departmental orien¬tation and necessary on-the-job training. Oversee main¬tenance of group training manual and training records. Monitor performance of direct reports. Provide regular coaching and counseling. Assist in preparation and delivery of salary and performance reviews of direct reports. Schedule overtime as authorized. Review and approve timecards. Coordinate vacation/time off schedules. Recommend short-range operating objectives, organizational structure of direct reports and staffing requirements. Assist in the development of a departmental plan for backup and succession of key technical personnel. May assist in development of departmental budget. Ensure optimum performance of group function. Recommend and implement techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices. Assist in the development, maintenance and communication of departmental systems and SOPs. Assist in the development and communication of job descriptions for subordinate positions. Ensure that departmental equipment is maintained in good working condition and that departmental area(s) are maintained in a clean and orderly condition. Ensure proper recycling and setup of cages in assigned area(s). Perform all other related duties as assigned. MINIMUM QUALIFICATIONS Candidates must possess one of the following: Bachelor’s degree in life sciences or related discipline and 4 years of supervisory experience of a high-performing team to deliver complex initiatives and/or support operations, and assistance in cross-functional collaboration to drive successful business outcomes. Associates degree in life sciences or related discipline and 6 years of supervisory experience High school diploma or GED and 8 years of supervisory experience ADDITIONAL QUALIFICATIONS: Effective communication and interpersonal skills required. Demonstrated computer skills (data input, word processing) required. PREFERRED QUALIFICATIONS: ALAT certification SALARY The pay range for this position is $70,000 – $80,000 / annually. Please note that salaries vary within the range based on factors including, but not limit