Job Description
Program Associate - Aftermarket Business Development Location New Bremen, OH, US, 45869 Company Description Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Program Associate Job Duties Aftermarket Program Support Maintenance - Assist with quoting, setup, and pricing of new parts into the Enterprise Resource Planning (ERP) system. Update pricing, part life cycle status, and relevant attribute fields in the system. Create or update marketing documents and publish to Partner extranet. Conduct competitive research, consolidate, and report information to management. Monitor inventory and sales orders to support programs as required. Provide support to the retail network. One Source Catalog Support - Track changes to the One Source catalog and process edits. Work with Senior Program Associate or Program Manager Aftermarket Business Development to add new programs to the catalog. Coordinate with internal and external resources to consolidate part numbers, cross references, marketing content, and images required for new additions and updates. Coordinate changes cross-functionally to update and release catalog. Track catalog sales and prepare report for management. Provide recommendations to improve the content and layout of the catalog. Review marketing inserts and facilitate updates. Parts and Service Application Support - Publish content as directed to the Parts & Service News section on Partner. Assist in user acceptance system testing and document results. Reporting - Create, analyze, and maintain reports. Parts Cross Reference