Job Description
CSI Restoration Services, LLC, a subsidiary of BBCH, LLC is expanding its workforce and is seeking a Structural Restoration Program Manager to join our team. This role is responsible for the overall leadership, strategy, and performance of the company’s hydro demolition and surface preparation service lines within the structural restoration market. This role oversees multiple projects, teams, and regions, ensuring safe, high-quality, and profitable execution while driving business growth and cross-functional integration. This position serves as a key leader in expanding the company’s presence in concrete repair, rehabilitation, and preservation, working closely with operations, estimating, and business development teams to deliver comprehensive solutions to clients. CSI offers a great benefits package complete with medical, dental, and vision insurance, health savings account health reimbursement account, flexible spending account, employer paid life and disability, 401(k) matching, and paid time off along with other essential benefits. This position will report to our College Park, MD office Salary Range: $115,000 - $135,000/annual Essential Duties & Responsibilities The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties, but not all duties performed for this position. Other duties may be assigned. Provide strategic and operational leadership for commercial structural restoration programs across all active projects. Serve as the senior point of contact for clients, consultants, subcontractors, and internal stakeholders. Oversee Project Managers, Superintendents, and field teams to ensure successful execution from contract initiation through closeout and warranty. Develop and manage program-level budgets, including forecasting, cost control, and profitability analysis. Establish high-level schedules, resource plans, and production targets, ensuring alignment with project scopes and client expectations. Monitor project performance, including cost tracking, schedule adherence, and quality outcomes; proactively address risks, delays, and cost impacts. Lead regular operations reviews, including forecasting and Cost-to-Complete (CTC) assessments. Ensure compliance with company procedures, safety standards, and industry best practices. Standardize processes and drive continuous improvement across both service lines. Oversee project documentation, reporting, and file management in systems such as Procore and OneDrive. Ensure timely and accurate client invoicing, cash flow management, and review of Accounts Payable/Receivable. Lead project closeout processes, including documentation, turnover, and client satisfaction. Drive growth of hydro demolition and surface preparation services within the structural restoration market. Identify, pursue, and secure new project opportunities with owners, engineers, general contractors, and public agencies. Collaborate with estimating and preconstruction teams to develop competitive bids, proposals, and technical approaches. Actively promote and implement cross-selling strategies with complementary services such as concrete repair, coatings, corrosion mitigation, and waterproofing. Build and maintain long-term client relationships to generate repeat business and expand contract scope. Identify value-added opportunities within active projects, including change orders and expanded scopes of work. Represent the company in client meetings, industry events, and preconstruction planning efforts. Minimum Qualifications: To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed are representative of the knowledge, skill, and/or ability required. Bachelor’s degree in Construction Management, Civil Engineering, or a related field (or equivalent industry experience). 8–15+ years of progressive experience in construction, with a strong focus on structural concrete restoration, rehabilitation, or specialty contracting. Strong understanding of structural restoration practices, including: Concrete removal and replacement Reinforcing steel repair and corrosion mitigation Protective coatings and sealers Waterproofing and joint systems Proven track record of managing multiple projects or programs with full P&L responsibility. Experience working with commercial restoration and waterproofing projects Strong knowledge of project controls, including budgeting, scheduling, forecasting, and Cost-to-Complete (CTC). Proficiency with construction management software such as Procore and Microsoft Office Suite.