Job Description
The Program Specialist/Academic Advisor supports the day-to-day operations of graduate degree programs, certificate programs, and other assigned initiatives, guiding students from onboarding through graduation. Responsibilities include coordinating events and workshops, assisting with various Graduate Academic Services operations, and providing academic advising to both current and incoming graduate students. This role contributes to Graduate Academic Services' commitment to delivering a high-quality, personalized student experience by working closely with the internal team and key partners across the College to assess program strengths and weaknesses and identify areas for improvement. While the Program Specialist advises students across all graduate programs, administrative responsibilities may be focused on two or more specific programs. WHAT YOU WILL DO Support the Graduate Academic Services team in program preparation such as orientation, resource fairs, skill builder workshops, and social events. Preparation includes but is not limited to communicating with students, responding to program inquiries, scheduling and logistics, organizing and tracking program participation, presenting content, and collaborating with other campus offices as needed. Collaborate with the Associate Director, Senior Director, and Dean's office on program calendars and academic schedules. Manage and maintain documents, materials, and online content critical to program integrity and success and incoming student transition. Provide relevant program information, support and participate in Graduate Admissions activities, and work with department colleagues and appropriate stakeholders to ensure all prospective and current students receive the necessary support, guidance, and advice regarding Graduate School programs. Advise students on academic, programmatic, and personal matters (as needed) such as how to register for class