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Program Supervisor of Residential Services

The Brien Center
FULL_TIME Remote · US Pittsfield, MA, City of Pittsfield, US USD 5200–5200 / month Posted: 2026-05-11 Until: 2026-07-10
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Job Description
Monday - Friday, 1st Shift. Travel throughout Berkshire County is necessary. Job Summary Provides supports to persons to live as independently as possible in a chosen, safe environment. Provides oversite to the program ensuring all licensing requirements and documentation are completed. Supervises staff and participation in intra- and inter-agency meetings and collaborates with care entities. Essential Job Functions Adheres to all applicable state and federal regulations; ensures compliance with the organization’s policies and procedures, code of conduct, and all applicable regulatory requirements. Provides direct supervision to shift coordinators, site leaders, recovery facilitators and substance abuse counselors. Collaborates with Department of Mental Health (DMH), care coordination entities, hospitals, penal institutions, and families. Completes all relevant documentation as directed by DMH and agency including screenings upon admission, comprehensive assessments, and development of treatment plans including risk assessments. Facilitates trainings and staff meetings when indicated. Oversees any licensing corrective actions and assures all sites meet DMH regulations, including medication administration program (MAP) compliance. Provides training to Residential Site Supervisors and ensures all staff have required certifications. Qualifications, Experience, and Education High school diploma. Bachelor’s degree in related field preferred. 5 years’ residential/community mental health experience (or similar population preferred). 2 years supervisory experience in residential programming. Basic knowledge of community resources. Strong oral and written communication skills. Basic computer skills.