Job Description
The Programmer Analyst - Application Support is experienced with RPG/RPGLE development and or ERP Support Analyst with expertise in PRMS, BPIC, MAPICS or similar AS/400 based solutions to join our team. As a developer you will play a critical role in the ongoing support of our ERP and EDI system. The Programmer Analyst - Application Support will also play a crucial role in the design, development, and support of our IBM I (AS/400) platform applications. The Programmer Analyst - Application Support at Fresh Express has knowledge in the areas of Manufacturing, Distribution, Financials, or Supply Chain Methodologies we be a plus. Responsibilities: Administer, configure, and maintain the ERP system to ensure smooth operation and optimal performance. Monitor system health, identify issues, and proactively implement corrective actions. Collaborate with cross-functional teams to understand business needs and translate them into system requirements and configurations. Provide user support and timely resolution to ERP related issues and inquiries. Conduct root cause analysis for system problems, develop solutions, and work with the development team to implement necessary fixes. Work closely with developers and IT teams to deploy enhancements and updates. Proven experience as an RPGLE Developer, including expertise in RPGLE, RPG, GL, and DB2 on the IBM I platform (AS/400). Assist in the planning and execution of ERP system enhancements, customizations, and upgrades. Conduct thorough testing of system changes to ensure functionality and minimize disruptions. Oversee the setup, configuration, and maintenance of EDI interfaces with external partners and customers. Collaborate with business stakeholders and trading partners to establish EDI transaction requirements and mapping specifications. Troubleshoot EDI-related issues and pa