Project Manager III

Job Description Posting Expires: When Filled. Salary Range: $73,268.14- $97,812.97 General Description And Classification Standards The Project Manager III for the assigned Work Stream is responsible for planning, directing, and coordinating, usually through subordinate supervisory personnel, activities concerned with the construction and renovation/alterations of structures, buildings, and systems within the assigned work stream. Duties for the assigned workstream include but are not limited to monitoring and control of project activities to assure quality control measures adhere to; participating in the conceptual design compliance of a construction project; overseeing personnel actions and decisions; managing the assigned plans examiners, and other assigned staff for the workstream; and managing project schedules, assignments, and budgets for the workstream. The incumbent must ensure that best-in-class customer service is provided to both internal and external customers and embrace, support, and promote the City’s core values, beliefs, and culture. This is a fully seasoned professional level capable of independently carrying out all assignments typical of the management role. This is a supervisory role that is responsible for 8-14 direct reports. This level would be attainable by only highly skilled incumbents in a workgroup and would not be an "automatic" promotional level. Supervision Received Works under limited general supervision. Reports to the Assistant Director but works independently with responsibility for the assigned Work Stream. Essential Duties & Responsibilities Supervise and evaluate staff. Directs all project activities during the intake, processing, plan review, and issuance to meet the Work Stream’s assigned Service Level Agreement (SLA) deliverables while ensuring the project’s work product quality. Oversees personnel actions and decisions; manages conflict resolution and team-building activities; performs Work Stream staff performance evaluations and reporting. Assists, evaluates, and provides input with recommended solutions based on the performance metrics trends. Oversees the daily operation of the assigned Work Stream for the permit intake through permit issuance as well as assigning projects to the Work Stream plans examiners, reviewing staffing workloads, ensuring project SLAs are within the prescribed guidelines, managing the leave time, providing assistance to staff and customers, and attending meetings related to the Work Stream. Supervises staff and encourages staff development. This position will evaluate the staff’s training needs and ensure staff training is provided within those identified needs. When additional resources are identified this position will provide the resource recommendation need(s) along with supporting documentation to management. Evaluates and establish departmental performance metrics and validates data accuracy. Manages the schedule for the review of departmental performance measures and data. Identifies appropriate business units within each department to understand business operations through process interviews and site visits. Conducts necessary benchmarking of departmental performance measures. Collaborates with departmental business units to create metrics based on interviews and benchmarks. Creates presentations that document performance metrics and rationale for measures to be presented to departmental leadership. Collects and validates data for each current departmental metric by evaluating calculations methodology and master reporting sheet. Creates presentations that document performance metric errors. The above statements reflect the general duties, responsibilities, and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change specific job duties with or without prior notice based on the needs of the organization. Decision Making Follow and implement organizational development practices set forth by the Department. Selects from multiple procedures and methods to accomplish tasks. Establishes work methods, timetables, performance standards, etc. in concert with the Director’s guidance. Leadership Provided Manages staff and project-specific meetings to provide guidance and direction for projects to customers and staff. Coordinates with the other City Agencies, Office of Buildings Senior Management, Permit Technicians, Permit Technician Lead, and Plans Examiners to review work in progress, SLA deliverables, and special issues with projects, to ensure the project(s) are assigned, routed, reviewed, and issued within the Work Stream’s SOP. Typically has