Project Manager

Title: Project Manager (PMP) (CSM) Location: DMV Area (Hybrid – Onsite as Required) Terms: Proposal with Intent of Full-Time Employment (Contingent Upon Contract Award) Travel: 0–10% RESULTS. INNOVATION. VALUES. ACCOUNTABILITY. That’s RIVA. Our employee-first approach has manifested a culture that attracts the best and brightest. By investing in people first and providing a flexible work environment, our employees have higher morale, higher productivity rates, and lower turnover. At RIVA, people are our #1 priority. Program Overview RIVA Solutions supports mission-critical federal healthcare programs by delivering modernization, operations, and training solutions that strengthen workforce readiness, system reliability, and regulatory compliance. This program focuses on the operation, modernization, and continuous improvement of a cloud-based Learning Management System (LMS) that serves as the central training platform for a nationwide audience. The platform supports end-to-end training lifecycle management, including course development, delivery, learner tracking, reporting, analytics, and helpdesk operations. RIVA’s support emphasizes Agile delivery, system reliability, scalability, accessibility, analytics, and security—ensuring the platform evolves iteratively while meeting federal IT standards, auditability expectations, and training-record retention requirements in a highly regulated environment. Position Overview RIVA Solutions is seeking a Project Manager to serve as the day-to-day execution lead for an Agile, LMS-focused federal program supporting enterprise training, operations, and modernization initiatives. This role requires a Project Manager who is comfortable operating in an Agile or hybrid Agile environment, coordinating iterative delivery while maintaining strong governance, compliance, and operational continuity. The Project Manager will oversee modernization efforts, ongoing operations, and training lifecycle support while ensuring alignment with government priorities, sprint-based delivery plans, and performance objectives—while also ensuring training completion records and transcripts remain accurate, reportable, and auditable. The ideal candidate brings experience leading Agile teams in federal environments, managing cross-functional delivery, and engaging effectively with government stakeholders. Key Responsibilities Agile Program & Delivery Management Lead Agile or hybrid Agile program execution, including sprint planning, backlog prioritization, release planning, and retrospectives Lead release planning and release governance (release calendars, go/no-go readiness, rollback planning) for a 24/7 operational platform Partner with technical leads, product owners, and stakeholders to ensure sprint goals align with government priorities Monitor delivery velocity, dependencies, and risks while maintaining schedule, scope, and quality controls Maintain integrated delivery plans across modernization and O&M workstreams, coordinating dependencies across technical and operational teams Ensure Agile ceremonies are executed effectively and consistently Own change control practices that balance Agile delivery speed with federal governance requirements Learning Management System (LMS) Operations Oversee daily operations of a secure, cloud-based LMS serving as the central hub for nationwide training activities Ensure continuous system availability, scalability, and performance in a 24/7 operational environment Coordinate LMS administration activities including learner tracking, completion records, transcripts, archival/retention processes, and audit-ready reporting Oversee service delivery operations including ticket triage, escalation paths, incident communications, and problem management in partnership with helpdesk and engineering teams Plan for and manage usage spikes tied to onboarding surges, urgent policy updates, and nationwide training pushes by coordinating performance monitoring and capacity planning Training Development & Lifecycle Support Coordinate iterative updates to training content and platform features using Agile delivery methods Coordinate rapid course updates aligned to policy/regulatory effective dates, ensuring version control, publishing governance, and stakeholder approvals Oversee onboarding of new training products and enhancements while maintaining compliance with accessibility and quality standards Ensure comprehensive tracking of training assets, learner records, and course materials Analytics, Reporting & Continuous Improvement Oversee real-time reporting, dashboards, and analytics to track learner engagement, completion rates, and training effectiveness D