Project Manager - Service

Pay: $80,000 – $120,000 Salary Precision work. Visible results. Pride in every detail. CSI is looking for a qualified candidate desiring a successful career in project management to join our team. If you are looking for an opportunity to use your excellent project management skills and experience in a growing, successful organization, then we want to hear from you! The Project Manager - Service is responsible for managing Service projects from start to finish, including project scope development, design, estimating, bidding, scheduling, execution, and project closeout. This role supports Service Technicians performing work at customer facilities while managing multiple projects simultaneously across manufacturing plants throughout the United States, as well as in-house operations. The ideal candidate will possess strong project management, communication, technical, and customer service skills with experience in industrial manufacturing and sanitary process environments. What You’ll Do Manage Service projects from initial scope, design, estimating, and bidding through execution, scheduling, cost control, and project completion Coordinate and support Service Technicians, contractors, and internal teams to ensure successful project execution at customer facilities and in-house operations Provide quotes, proposals, project updates, technical assistance, and follow-up support to customers throughout the project lifecycle Track project schedules, budgets, job performance, and forecasting while preparing reports and maintaining accurate project documentation Develop project scopes, Bills of Materials, and technical requirements while providing troubleshooting and technical support as needed Maintain customer, prospect, and project information within CRM systems and ensure proper documentation for billing and job costing Ensure compliance with company safety standards, policies, and applicable regulations while contributing to a productive and customer-focused work environment Education & Training High school diploma or equivalent required Bachelor’s degree in Industrial Management or related field preferred Project Management Professional (PMP) Certification preferred Experience 2–3 years of related service and repair experience and/or equivalent combination of education and experience 2–3 years of experience in: Project management Sanitary process industry Industrial food system processing environments Skills & Abilities Strong project management and organizational skills Excellent written and verbal communication skills Strong customer service and relationship-building abilities Ability to manage multiple projects and priorities simultaneously Computer proficiency with word processing, spreadsheet, database, and CRM software Strong troubleshooting and technical support capabilities Ability to work independently and collaboratively in a fast-paced environment Ability to travel to customer sites as required Why CSI Competitive salary: $80,000 – $120,000 Real ownership—you’re not just tracking projects, you’re driving them Opportunity to grow into senior PM, estimating, or operations roles Team environment—people step in, share knowledge, and get things done Casual workplace with company events and team activities About CSI CSI designs, builds, and services stainless-steel process systems used in the food, dairy, beverage, pharmaceutical, and personal care industries. We take pride in building quality equipment and backing our customers. Our team is hands-on, collaborative, and always looking for better ways to do the work. Work Environment / Physical Requirements This role is primarily office-based but may require visits to customer sites. It requires extended computer use, communication across teams, and the ability to manage multiple priorities. Light physical activity such as standing, bending, and lifting up to 20 pounds may be required. CSI provides reasonable accommodation for qualified individuals with disabilities throughout the application and employment process. Equal Opportunity Employer CSI is an Equal Opportunity Employer and hires based on qualifications, experience, and the ability to perform the job. Applicants must be authorized to work in the United States. CSI participates in E-Verify.