Job Description
Overview The Property Operations Manager & Construction Oversight has overall responsibility for the operations of the property and operates in accordance with WS’ policies, vision, and values. The ideal candidate is both a strategic leader and a detail-oriented executor. We work in an entrepreneurial environment, so all candidates must possess the ability to pivot and evolve, while making decisions in a rapidly changing environment. An orientation toward customer service is paramount as we work to serve our customers, tenants, and communities. The day-to-day work of a Property Operations Manager & Construction Oversight is highly cross-functional in nature. Key Position Accountabilities Responsible for managing day-to-day operations of the property, including but not limited to snow removal, landscaping, trash removal, contracted cleaning services, contracted security services, contracted transportation services, physical plant, and systems. Plan, organize, and monitor the scheduling, completion, and documentation of preventative and corrective maintenance. Ensure that all maintenance records are kept up-to-date and maintained as required using the work order + preventative maintenance system, Building Engines. Conduct daily walk-through’s of the property to ensure physical assets are in best possible operating condition. Respond rapidly to any operational issues uncovered in property inspections Develop 5-year capital plan to continue to maintain and enhance the property assets and execute against projected capital plans Alongside construction and development cross functional partners, build relationships with key municipal partners such as Building Code and Fire Safety and Conservation, Board of Health officials, DOT, and Emergency Services Establish good relationships with + support tenants