Job Description
Job Details Requisition ID # 172128 Job Category: Business Operations / Strategy Job Level: Individual Contributor Business Unit: Information Technology Work Type: Hybrid Job Location: Oakland Department Overview The work performed by the Corporate Security Department (CSD) is key to the company’s success in protecting employees, the contract workforce, the public, and the company’s physical assets, including several which are critical to the nation’s power grid infrastructure. CSD provides a variety of opportunities, including involvement in developing, communicating, and implementing processes and tools relating to investigations, formal communications with company officers, personnel development, and coordination of the company’s physical security efforts. Importance is placed on developing close partnerships with other Functional Organizations and law enforcement, to ensure quick response and appropriate communication of issues and mitigation plans. Position Summary The Protective Operations Specialist will serve as the operational coordination hub for high tempo principal support program. This role owns day-to-day continuity across administrative logistics, principal movement visibility, intelligence routing to field teams, documentation quality control (DARs and operational logs), event logistics support, and travel coordination. Additionally, you will partner closely with executive assistants and internal security operations partners (including Security Control Center and Threat Intelligence functions) to maintain operational continuity, responsiveness, and audit-ready reporting. The role is hybrid working from your remote office and in-person based on business needs or department requirements. Furthermore, this role is coordination-intensive and may require flexibility aligned to event periods, travel planning cycles, and continuity needs supporting 24/7 coverage models. Job Responsibilities Administrative Logistics & Stakeholder Coordination: Coordinate administrative logistics, including scheduling support, liaison with executive assistants, and alignment with principal logistics and team-level activities. Principal Movement Visibility & Operational Continuity: Monitor daily principal movements and maintain continuity of operational awareness for field teams. Disseminate relevant updates from Security Control Center and Threat Intelligence partners to close-support field teams to ensure continuity of operations. Documentation Ownership (DARs, Movement Logs, Vehicle Logs, Time Tracking): Produce, coordinate, and quality-control operational documentation including Daily Activity Reports (DARs), movement logs, vehicle logs, and time tracking records. Audit documentation for completeness and accuracy. Event Logistics Support (Board / Off-sites / Officers & Directors / Special Events): Support event logistics including board meetings, executive off-sites, and Officers & Directors meetings, assisting with scheduling and resource tracking. Assist Event coordinator function with scheduling and resource tracking as needed. Operational Check-ins, Field Support & Responsiveness Audits: Conduct proactive check-ins and audits with field teams to ensure effective operations and support, including routine text-based responsiveness audits where applicable. Scheduling, Rotations & Coverage Continuity: Review advance/forward-looking work reports to build effective scheduling and operational continuity. Build and manage weekly schedules and rotations to support 24/7 coverage and surge capacity. Travel Planning Support: Participate in planning and coordination of principal and family travel (business or personnel), providing logistics and safety recommendations. Special Projects / Research / Presentations: Complete staff assignments, research projects, and presentations to support operational readiness. Operates with autonomy and sound judgment to prioritize competing demands and maintain continuity across shifting schedules, movements, and event requirements. Owns quality control for operational reporting artifacts (DARs/logs/timekeeping) and drives follow-up to closure; escalates recurring systemic gaps through leadership channels. Perform other duties as assigned by the Executive Protection Manager and Senior Director. Core Competencies Operational Excellence & Judgment Quickly triages and prioritizes multiple time-sensitive needs; maintains continuity under frequent change. Applies judgment to identify risk to co