Job Description
To be considered for this position, an application MUST be submitted through our website:www.lyon-county.org/jobs.Lyon County is accepting applications for a full-time Public Safety Dispatcher.The Public Safety Dispatcher is the link that joins the community to emergency and public safety services, to include law enforcement, fire, and medical services.The Public Safety Dispatcher will handle a variety of calls.The ability to remain calm, handle multiple tasks simultaneously, effectively interact with the public, clearly communicate, follow procedures and directives, and obtain, enter, and relay accurate information is essential.High School Diploma or GED; ability to work 8 or 12-hour shifts; workdays and hours may vary and will include working evenings, nights, weekends, holidays, some overtime, and rotating shifts; ability to type a minimum of 45 corrected words per minute.Hiring process includes:Written test Oral interview Extensive background investigation Pre-employment drug screening Salary Range :$27.48 - $43.99 Hourly (Employee/Employer Paid Retirement) $22.96 - $36.75 Hourly (Employer Paid Retirement) Employees is this classification typically start at the beginning of the salary range, with opportunities for salary advancement based on merit.Lyon County offers an excellent benefits package, including:Medical - County pays 100% employee coverage plus 50% spouse/dependent coverage Dental, Vision - County pays 100% of employee only; dependent care at employee's cost Retirement benefits via the Nevada Public Employees Retirement System Twelve paid holidays Paid vacation and sick leave Flexible spending programs for child care and unreimbursed medical expenses Voya deferred compensation program To be considered for this position, an application MUST be submitted through our website:www.lyon-county.org/jobs.Closes:Open Until Filled SUMMARY OF JOB PURPOSE:Responsible for responding to emergency and non-emergency calls for law enforcement, fire and emergency medical services as well as city/county animal control, utilities and county/state road department service; identifies and dispatches appropriate public safety units; complies with County policies and procedures to ensure the safety of all public safety responders and the public.Essential Functions:This class specification lists the major duties and requirements of the job and is not all-inclusive.Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.Provides public safety dispatch services for emergency and non-emergency purposes for various agencies; keeps track of a wide variety of public safety responders, resources, personnel, incidents and trends.Receives, screens, and takes appropriate action on all emergency service calls to include 911 calls from the public requesting law enforcement, fire and EMS; determines nature and location of emergency, determines priority, dispatches emergency responders/units as necessary in accordance with established department policies and procedures; relays pertinent information to law enforcement and emergency services officers.Enters emergency assistance call information into the computer-aided dispatch (CAD); determines location of call; inputs, modifies, confirms and validates information into the NCIC and NCJIS systems for multiple agencies; enters data for reports and records, processes forms and record files; queries system databases as requested; maintains records and files in accordance with established standards.Provides information, instructions and assistance to the public within scope of authority; provides detailed call information to first responders as needed; maintains status and awareness of unit locations; monitors message traffic and relays information as required.Receives and relays information regarding incidents and other activities to appropriate agencies and staff.Performs inquiries and criminal history checks for multiple law enforcement staff through NCIC and NCJIS systems; collects statistical data for reports; updates and ensures the accuracy of database.Adheres to NCIC and NCJIS administrative and security requirements, system sanctions, criminal history dissemination, etc., as required; ensures proper training, retraining and proficiency affirmation for staff utilizing the NCIC/NCJIS systems; prepares and maintains required documentation for state and federal audits.Enters, clears, maintains and validates department warrants; coordinates efforts with other agencies; maintains statistics on warrants and extraditions.Leads and/or participates in specific projects or programs related to the department or office to which assigned and will provide project/program update summaries and analysis as needed.Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a wo