Job Description
Job Description: Who are we? Founded in 2009, Creative Snacks Co. (CSC) is a maker of healthy natural and organic snacks. The Creative Snacks brand is sold in the United States, Canada, and Caribbean along with some private label and bulk products. The product portfolio includes branded and private label self-manufactured decadent snack clusters, snack trail mixes, dried fruits and nuts, and coated pretzels. Opened in January 2017, the High Point/Greensboro North Carolina plant is a 92,000 square foot climate controlled facility. Operations include a bakery, mixing, rigid container and pouch primary packaging, secondary package customization, warehousing, and customer order fulfillment. In October 2019, KIND LLC acquired the Creative Snacks business. In November 2020, Mars, Incorporated acquired full ownership in KIND LLC. Shift: Second Shift,Weekend Based in High Point, North Carolina, Creative Snacks was founded in 2009. One whiff when you pass by and you'll know what we're baking that day! Our delicious granola and cluster-style snacks are made by hand right here in our bakery with quality ingredients and a lot of love. In 2019 KIND purchased Creative Snacks. This collaboration brought two companies with like aspirations together. Here at KIND High Point, we inspire to be KIND's #1 snack manufacturing and innovative hub. KIND's mission is to create a kinder & healthier world - one act, one snack at a time. We live our purpose by being kinder to our bodies, kinder to our communities, and kinder to our planet. We're looking for passionate collaborators to help us become the foremost leader in health & wellness and positively impact society along the way. If you're looking to be a part of an inspiring, energetic and innovative environment, you've found the right place. What You'll Do… In this role, you are responsible for monitoring, and maintaining safe, quality production to ensure that goods are produced efficiently and meet safety and quality standards set forth by both the company and regulatory authorities. This position will be responsible for ensuring safe quality food procedures are adhered to at all times. And this is how you will do it… Provide technical support to Operations and other support staff as assigned Review and file documentation as required and assigned Serve as resource to Operations by providing product quality and food safety guidance throughout lifecycle of product Facilitate noncompliance meetings to drive internal investigation in the identification of root cause and immediate corrective action Manage lifecycle of nonconformance, from initiation to final disposition, including physical and electronic restrictions and movements Advise operations on regulatory and internal requirements during noncompliance process Coordinate and perform audits and analyses on finished and intermediate products, ingredients, processes, and systems as requested Record, report, and communicate audit findings in areas of Pest Prevention, Sanitation, GMP's, Pre-Op Inspection/Testing, Plant Environment, HACCP, SSOP's, Net Weight, and Finished Product Sensor Review and sign off on each production run in RedZone Coordinate and perform Ingredient COA Verifications Collect, prepare, and ship routine environmental swabs and product for testing Investigate leaks, create vector swabbing maps, collect, and ship swabs Enter investigation and testing results in reporting database Perform all finished product analysis Oversee contractor and maintenance work to assure GMP/food safety compliance Follow and uphold safety, sanitation, GMP, and Good Laboratory Practices at all times. Calibrate and maintain production measurement equipment as requested Assist QA leadership with N/C product sampling, inspections, and dispositions Assist QA leadership with continuous improvement and quality system development projects Perform other duties as assigned by QA leadership Manage inventory of lab supplies Represent Quality Assurance in cross-functional groups as assigned Organizing and evaluating the test methodology in data collection to analysis of products, processes, efficiencies, policies, procedures, ingredients, etc. The accurate gathering, compiling, analysis and summary of information by which improvement decisions are based. Provide technical support in the fact-finding process related to non-compliance, HACCP violations, and incoming ingredient incidents Implementation of solutions resulting from the accurate and timely gathering/assembling of data for continuous improvements of high-quality products/processes Drive for a harmonious and constructive wor