Job Description
Job Title: Quality Assurance Specialist Are you passionate about giving back to your community and serving the youth? Who We Are In 1922, Woodcraft Rangers opened its doors in Los Angeles and began its mission of guiding young people as they explore pathways to purposeful lives. As a progressive organization, Woodcraft has always been responsive to the evolving needs of the communities served, and is notably inclusive, youth-led, and rooted in the Woodcraft Way, a holistic framework that develops body, mind, spirit, and service. Continuously at the forefront of expanded learning opportunities, Woodcraft Rangers has a rich history of making a significant impact in the greater Los Angeles area, believing that all youth is innately good, deserves the opportunity to realize their full potential, and should be an active participant in defining their own path. What We Do Woodcraft Rangers provides TK-12 expanded learning programs, including before and after school, specialty enrichment, and summer learning. In the past few years, Woodcraft has expanded its menu of services beyond traditional afterschool programs and summer camps to include early learning, environmental and social justice, college access, and inclusion services for youth with intellectual and developmental disabilities. Additionally, we offer Lifecraft, a college and career advancement program to support the development of approximately 1,500 staff. Today, Woodcraft Rangers serves more than 30,000 youth ages 4 to 18 each year across 160 plus Title I schools in Los Angeles, San Bernardino, and Riverside counties, and continues to expand its reach. Ideal Candidate This role is ideal for you if you share our passion for expanded learning and are enthusiastic about making a positive impact on children in the Los Angeles community through working with youth development staff. You are not just an innovative thinker; you are someone with a keen eye for detail, acting as the eyes and ears of our programs. Your ability to observe, analyze, report back with clarity and accuracy, and effectively communicate as a reliable messenger is crucial. You excel in anticipating the diverse needs of various educational environments, ensuring that our programs are always a step ahead in meeting these requirements. You are energized by a fast-paced environment, and you are adept at problem-solving, proactive in addressing challenges, and can reliably bridge the gap between our programs and leadership with strategic foresight and practical execution. Why Work for Woodcraft Rangers: Paid Vacation Sick time Health Benefits 403(b) retirement Pet insurance Lifecraft Upward mobility Career development The opportunity to create a lasting positive impact on youth within your community. Role Overview: The Quality Assurance Specialist, reporting to the Associate Director of Programs and Regional Program Manager, plays a crucial role in the strategic execution and enhancement of Woodcraft Rangers' educational programs. This individual is pivotal in training on-site staff, ensuring the consistent and effective implementation of programs, and maintaining high standards of quality and compliance. Key responsibilities include observing, assessing, and reporting on program successes and challenges, working closely with staff to promote professional development and program improvement. This role requires a keen eye for detail and a proactive approach to anticipate and address the needs of various educational environments. The Quality Assurance Specialist is instrumental in elevating the overall quality of programs, ensuring they align with the organization's goals and comply with relevant standards. Responsibilities Program Strategy Execution: Actively involved in executing the strategic plan for educational programs. This includes close collaboration with on-site staff to ensure programs support both physical and emotional safety, promoting an inclusive, welcoming, and respectful environment for all participants, staff, and families. Ensuring Consistency and Compliance: Ensures the consistent delivery of high-quality programs across various sites. Monitors for compliance with educational standards and organizational goals. Quality Enhancement: Committed to enhancing the overall quality of educational programs. Involves observing and measuring program execution, assessing effectiveness, and making recommendations for continuous improvement. Observation and Reporting: Regularly observes program delivery, gathers data, and reports on successes and challenges. Requires a keen eye for detail and the ability to provide constructive feedback and solutions. Collaborative Efforts: Works collaboratively with the program team and other stakeholders to maintain and elevate the s