Job Description
TSG - The Sheridan Group seeks a detail-oriented Customer Service Assistant to support our printing media projects within the Customer Service & Support team. In this client-facing role, you’ll handle inquiries, manage orders, track production status, and ensure accurate, timely delivery of printed and media materials. You’ll collaborate closely with account managers and production partners, maintain meticulous records, and communicate proactively with clients in a fast-paced, high-performance public affairs environment, contributing to impactful advocacy and communications campaigns.