Job Description
Quality Director Americas (Kansas City) Are you passionate about driving quality excellence in warehouse and production environments? Do you thrive on building high‑performance teams and implementing robust quality systems? We are looking for a Quality Director to our American sites to lead our quality organisation and ensure our operations meet the highest standards of accuracy, compliance, and customer satisfaction. About DeLaval DeLaval is a global leader in dairy innovation, dedicated to making sustainable food production possible. With over 140 years of industry expertise, we design and deliver integrated milking and farm management solutions that help dairy farmers enhance productivity, animal welfare, and environmental stewardship. Serving customers in more than 100 countries, we combine advanced technology, digital insights, and around‑the‑clock support to improve on‑farm efficiency and long‑term profitability. At DeLaval, we are driven by a passion for partnering with farmers to create results that last. You Make a Big Difference As our Quality Director, you will be responsible for overseeing all quality-related activities within the sites. You will lead a team of talented quality professionals, ensuring that processes, audits, and performance metrics align with regulatory requirements and business objectives. Your work will directly impact product and delivery quality, customer experience, and continuous improvement across the supply chain. Key Responsibilities Lead, coach and empowering the five local quality teams in Americas Ensure operational adherence to quality standards, SOPs, and regulatory requirements Identify potential risks that could impact product quality or operational performance. Implement risk mitigation strategies, such as regular audits, robust quality control processes, and contingency plans to address quality issues quickly Monitor KPIs and act on trends to improve accuracy and reduce defects Manage internal/external audits, including reporting and corrective actions Develop and implement short, medium, and long-term strategies to meet DeLaval and Supply Chain Quality ambitions Foster a culture of continuous improvement through systematic evaluation of processes and by encouraging innovation in quality management practices What You Bring Proven experience in warehouse, logistics, or production quality management Strong leadership skills with experience managing teams Deep knowledge of quality management principles and tools Excellent analytical, problem‑solving, and communication skills Bachelor's degree in engineering or equivalent knowledge; master's degree preferred (chemistry, biology, engineering) Relevant education or certifications (e.g., ISO, Six Sigma Green Belt/Black Belt) are a plus Very good written and spoken English skills What We Offer A key leadership role with significant impact on quality performance across the site Opportunities for professional development and career growth A supportive, collaborative work environment Competitive compensation and benefits package DeLaval is an equal opporutnity employer.