Job Description
Job Summary The RCM Market Performance Director will partner with operations and revenue cycle management (RCM) leadership for a designated market to develop and execute projects that improve and sustain RCM performance and Workplaces Act. This position will cover the Northeast United States; ideal candidate would live within the territory. Responsibilities This role will interface with executive leadership spanning USPI’s ambulatory surgery center (ASC) and surgical hospital (SH) portfolio and be responsible for owning RCM performance for their designated market, proactively assessing and communicating performance against established target metrics, and implementing tangible action plans to drive timely performance improvement. This role is critical to the financial success of each designated USPI-managed ASC and SH facility; candidates will be expected to possess deep leadership experience in RCM, executive‑level communication and relationship management skills and a proven track record of independently developing and executing successful performance improvement initiatives. This role will be required to work on multiple projects at a time and be agile in pivoting to new projects based on the directives of the VP, Client Performance and Chief Revenue Cycle Officer. Qualifications Required Experience developing and implementing successful data‑driven action plans spanning multiple facilities resulting in measurable RCM and financial performance improvement Deep experience performing data‑driven root cause analysis for complex RCM performance issues, synthesizing findings, and presenting results to varying audiences to influence behaviors and drive improved RCM and financial performance improvement Demonstrated interpersonal, consultative, and relationship management skills used to develop partnerships with executive leaders, key stakeholders, and decision mak