Job Description
Job Summary We are looking for a friendly, dependable, and professional Front Desk Receptionist to join our hotel team for swing shift coverage-3:00pm-11:00pm. This role is responsible for creating a welcoming guest experience while handling front desk operations efficiently and accurately. Responsibilities Greet guests with excellent customer service Check guests in and out of the hotel Answer phone calls and assist with reservations Handle guest questions, concerns, and special requests Process payments and maintain accurate records Coordinate with housekeeping and maintenance teams Monitor lobby activity and maintain a clean, professional front desk area Complete shift reports and balance cash drawer as needed Qualifications Previous hotel or customer service experience preferred Strong communication and interpersonal skills Basic computer and phone skills Ability to multitask in a fast-paced environment Reliable attendance and punctuality Professional appearance and positive attitude Must be able to work evenings, weekends, and holidays Join our team and help create a welcoming, comfortable experience for every guest who walks through our doors. If you are dependable, friendly, and enjoy working with people in a fast-paced hospitality environment, we encourage you to apply today. We are excited to find someone who takes pride in great customer service and wants to grow with our hotel team. Pay: From $16.00 per hour Work Location: In person