Job Description
Position Summary We're seeking a welcoming, detail-oriented Receptionist to serve as the first point of contact for our Team Headquarters. This role is essential in creating a positive experience for members, guests, and donors while also supporting our Development team with critical data entry and donor stewardship tasks. If you enjoy working with people, staying organized, and contributing to a mission-driven organization, this could be a great fit. Key Responsibilities Front Desk & Member Support Serve as the primary receptionist for Team Headquarters Greet and assist members, guests, and visitors with professionalism and care Manage Primetime registrations and related tasks Support members with account questions, updates, and issue resolution Development & Administrative Support Enter and manage annual campaign pledges and payments in the database Ensure accurate and timely gift acknowledgements Maintain records for donations including cash, pledges, matching, and planned gifts Support contribution tracking, reporting, and filing processes Communicate with donors in person, via phone, and email Process incoming and outgoing mail Maintain recognition lists and coordinate delivery of donor materials Assist with events such as dedications and receptions Support the annual campaign and broader development initiatives What You'll Bring Strong interpersonal and communication skills (written and verbal) High attention to detail and accuracy, especially with data entry Excellent organizational and time management skills Ability to manage multiple priorities with minimal supervision A customer-service mindset aligned with values of caring, honesty, respect, and responsibility Qualifications High School Diploma or GED required At least 6 months of related experience preferred Must be 18 years or older Bilingual (Spanish/English) preferred Accounts receivable or financial data entry experience is a plus Work Environment & Physical Requirements Primarily based at a reception desk with moderate to high foot traffic Combination of sitting, standing, and walking Light lifting (under 20 lbs.) Why Join Us? You'll play a key role in supporting both our members and donors-helping create a welcoming environment while contributing to meaningful community impact.