Job Description
We’re seeking a detail-oriented Radiology Receptionist/Secretary to support our Imaging Department through exceptional clerical, reception, and patient-service functions. In this role, you’ll help ensure smooth patient flow, accurate documentation, and timely communication across the department. Your work directly supports high-quality imaging services and a positive patient experience. What You’ll Do Patient Reception & Scheduling Support • Check in scheduled, unscheduled, and pre-surgery patients to support efficient workflow • Provide patients with exam preparation instructions to ensure readiness • Notify physician offices of cancellations or no-shows to maintain scheduling accuracy • Verify and match physician/practitioner orders for accuracy and compliance Patient Experience & Communication • Keep patients and families informed of wait times and exam status • Evaluate waiting areas and offer assistance to those who need help • Direct, screen, and manage incoming phone calls and messages • Notify imaging staff when patients are checked in or ready Department Operations & Coordination • Print exam orders and labels to support daily operations • Ensure proper distribution of exam results to physicians and practitioners • Prepare demographic corrections and related documentation • Coordinate outgoing mail, packages, and departmental errands Systems & Administrative Support • Accurately complete information in the Electronic Medical Record (EMR) and Radiology Information System (RIS) • Scan documents into the correct EMR or RIS locations • Operate office equipment and report service needs • Monitor and order office supply inventory Imaging Records & Compliance • Prepare image release forms and burn CDs or print films per policy • Provide accurate information to internal and external offices • Follow HIPAA guidelines and corporate compliance standards Our Culture & Values We are guided by Integrity, Ownership, Compassion, and Respect, creating an environment where patients and team members feel supported and valued. Work Environment This is a 100% onsite position at Magruder Hospital in Port Clinton, OH. Apply Today! Required High school diploma or GED equivalent Computer proficiency and ability to learn new systems Strong customer service and communication skills Self-motivated with the ability to multitask 1 year clerical, secretary, or customer service experience, or 1 year healthcare clerical experience Preferred Experience in a healthcare setting Medical Terminology coursework Magruder Hospital is an Equal Opportunity Employer and provides equal employment and advancement opportunities to all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran status, disability, or any other protected class under the law. Magruder Hospital is a Drug Free Workplace. Any offer of employment will be contingent upon satisfactory completion of pre-employment drug screening, including screening for the presence of nicotine, satisfactory completion of background verification, and the results of a post-offer medical and physical examination.