Job Description
PURPOSE STATEMENT:Support patient rights efforts through educating patients and families, guiding complaint/grievance processes and reporting unresolved issues to patient safety to appropriate staff.Job Summary:Under the direction of the Hospital Director, the Rights Officer will assure the facility operates a Recipient Rights System that is in compliance with the Michigan Mental Health Code (P.A.258 of 1974, as amended), particularly Chapters 7 and 7a:1) Receive reports of, and investigate apparent or suspected violations of rights 2) Act to assist recipients of mental health services in obtaining resolution of complaints, and act on behalf of recipients to obtain remedies for apparent violations 3) Otherwise endeavor to safeguard the rights guaranteed by the Mental Health Code through activities of prevention, monitoring and education of the agency and its staff.Act as staff liaison to the recipient rights advisory committee.Prepare an annual report of rights activity for review by the Advisory Committee and subsequent submission by the Agency Director Prepare a semiannual report of rights activity for review by the Advisory Committee Maintain knowledge of current practices in rights protection through participation in training annually (minimum of 36 rights credit hours every 3 years, as identified in the MDHHS-ORR Training Technical Requirement). Bachelor's degree required Experience in customer service or risk management preferred.Experience with behavioral health patients required Job Type:Full-time Pay:From $25.00 per hour Benefits:401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance Application Question(s):Do you have experience working in a behavioral health setting? Education:Bachelor's (Required) Work Location:In person.