Job Description
About Wonder Everything’s on the menu at Wonder. Except compromise. Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot. Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale. Join us as we work to make great food more accessible. PLEASE NOTE: This role provides oversight for our New England and Mid-Atlantic regions. Residency within the supported region (Boston, RI, NH, Western MA, PA, DE, MD, DC, or VA) is a requirement, as the position involves extensive regional travel.** About The Opportunity We are seeking a Senior Market People Leader ("aka" Regional HR Business Partner), to work strategically with our Regional Vice Presidents, Market Operations Directors, and multi-unit field leadership teams across a multi-state footprint. As a senior individual contributor, you will translate the field’s people strategy into actionable, data-informed programs and initiatives—designing and deploying solutions that elevate leadership capability, address root causes, and scale effectively across regions. The Senior Market People Leader will operate across a large and complex hourly and salaried workforce environment. They will be deeply embedded with field leadership—supporting strategic planning, diagnosing organizational opportunities, creating scalable interventions, and executing project-based and tactical people initiatives. The ideal candidate brings significant multi-unit HRBP experience within QSR, food & beverage, hospitality, or retail and excels at balancing strategic influence with hands-on execution. The Impact You Will Make Strategic Leadership & Business Partnership Serve as the primary strategic HR partner to Regional Vice Presidents and Market Operations Directors across multiple markets. Recommend, translate, and execute people initiatives aligned with operational goals, including workforce planning, leadership capability, retention, and culture. Anticipate emerging needs and challenges, proactively offering solutions—not just surfacing issues. Use data, trends, and insights to inform decisions and create interventions that scale across regions and store formats. Lead with a high level of independence, navigating ambiguity while influencing leadership toward optimal people decisions. Influence leaders toward effective, long-term people decisions through strong judgment, business acumen, and operational understanding. Strategic + Tactical Execution & Field Enablement Operate with end-to-end ownership, shifting fluidly between strategic planning, project execution, and tactical tasks that support daily operations. Drive and support enterprise initiatives (performance cycles, compensation reviews, org design changes, HR system launches) while ensuring field execution and adoption. Build repeatable, scalable processes that reduce manual lift for stores and improve consistency across regions. Establish rhythms, standards, and operating mechanisms that ensure consistency of HR support across regions. Organizational Effectiveness & Workforce Strategy Diagnose root causes of operational and people challenges such as turnover, staffing models, leadership gaps, and team effectiveness, and develop targeted, scalable solutions to address them. Partner with field leaders to design and execute workforce plans that support current and future business needs, including staffing strategies, labor optimization, performance management, and leadership bench development. Implement interventions that improve operational readiness, strengthen leadership performance, and reinforce long-term organizational health across markets. Use analytical and dashboards to generate insights and make data-backed recommendations that enhance workflows, shift behaviors, and influence long-term strategy. Employee Relations & Culture Stewardship Serve as the escalation point for complex employee relations matters across multiple districts. Guide leaders in consistent application of policies, values, and leadership behaviors. Shape and reinforce programs that enhance engagement, build teamwork, and reduce avoidable employee friction. Talent Development & Leadership Capability Partner with Tale