Job Description
Benefits: Competitive salary Employee discounts Paid time off Training & development Company: Dreamedia Location: Nashville, TN Job Type: Full-Time About Us Dreamedia is a leading provider in the audio-visual integration industry, dedicated to delivering top-notch home automation and entertainment solutions. We pride ourselves on our ability to transform living spaces into smart, user-friendly environments. Our team is passionate and well-researched about home technology and provides customer-first focused service. Check out our website and YouTube for more info: www.dreamediaav.com www.youtube.com/@Dreamediaav Key Responsibilities Operational Oversight: Manage daily operations across multiple locations or territories, ensuring seamless delivery of smart home products and services, including installation, maintenance, and customer support. Team Leadership: Supervise and mentor a team of store managers, sales staff, and technicians, fostering a high-performance culture focused on customer satisfaction and sales targets. Sales Strategy: Develop and implement regional sales plans to drive revenue growth, including setting quotas, identifying new market opportunities, and promoting smart home solutions like security systems, automation devices, and energy-saving technologies. Customer Experience: Ensure exceptional service standards are met by monitoring customer feedback, resolving escalated issues, and collaborating with teams to enhance the homeowner experience. Training & Development: Coordinate with Directors and technical teams to provide ongoing training on smart home product features, installation best practices, and sales techniques to keep staff up-to-date with the latest technology trends. Financial Management: Monitor regional budgets, analyze performance