Job Description
Job Description Are you the person friends go to when they need help organizing something, solving a problem, or bringing people together? Do you thrive in collaborative environments, love supporting others, and want work that actually makes an impact? We're looking for a Regional Support Specialist who's excited to support volunteers, strengthen local Girl Scout communities, and help deliver life-changing leadership experiences for girls across the region. What You'll Do Be the go-to support person for regional volunteers and troop leaders Help recruit, train, support, and recognize volunteer teams across assigned regions Help volunteers confidently lead troops, affinity groups, events, and other Girl Scout experiences Coach volunteers through questions, challenges, and conflict resolution situations Collaborate with cross-functional teams to improve volunteer and member experiences Help identify community needs and implement strategies that strengthen volunteer support Assist with regional programming, trainings, events, and recognition opportunities Respond to member and volunteer questions via phone, email, and in person Maintain accurate records and document interactions in CRM systems and council databases Promote and support volunteer tools and resources like Volunteer Toolkit and Volunteer Essentials Support membership retention and renewal outreach efforts Assist families and members transferring into or across regions Share resources, updates, and important information with volunteers and staff Build inclusive, welcoming relationships with volunteers, members, and families Support the mission and goals of Girl Scouts through additional projects and team initiatives as needed Required Experience What We're Looking For: Bachelor's degree in a related field preferred (or equivalent experience) At least 1 year of experience in volunteer support, community engagement, or related work Valid driver's license and reliable transportation Ability to work occasional evenings/weekends for events or support needs Bonus Points If You Have Experience supporting volunteers, youth programs, nonprofits, education, or community organizations Bilingual skills (English/Spanish) Experience handling conflict or customer/member support situations Familiarity with Microsoft Office tools like Outlook, Excel, and PowerPoint Why You'll Love This Role Meaningful mission-driven work Opportunity to make a direct impact in local communities Collaborative and supportive team culture Leadership development and professional growth opportunities Flexible, people-centered work environment The pay range for this position is $20.00 to $21.00 DOE Who We Are Girl Scouts builds girls of courage, confidence, and character who make the world a better place. As part of our team, you'll help create experiences that empower girls to lead, grow, and thrive. I f you're passionate about community, leadership, and making a difference, we'd love to hear from you. Keyword: Regional Support Specialist