Job Description
Position details: casual position - flexible hours/rotating shift, will pick up hours as-needed. Will be scheduled an 8-hour shift between the hours of 5:30 a.m. to 6 p.m. on weekdays, and between the hours of 6:45 a.m. to 11 p.m. when scheduled on weekends. Must be willing to travel to Royal Oak, West Bloomfield and Birmingham offices. Mandatory orientation first week 8 a.m. to 4:30 p.m. Please note: casual positions do not offer health benefits. Job Summary Under the direction of the Patient Access Registration Front Line Manager, the Acute Care Hospital Registrar 1 is accountable to ensure a smooth timely registration/admission process by obtaining accurate individual demographic, clinical and insurance data; collecting co-pay/deductible, residual and prior balances, perform initial financial screening on all self-pay & out of network patients and then referring them to the Financial Advisors as necessary while providing optimal customer satisfaction; reception; and provides patient way finding as required. Essential Functions Greet customers promptly with a warm and friendly reception. Direct patients to appropriate setting, explaining and apologizing for any delays. Maintain professionalism and diplomacy at all times, following specific standards as defined in the department professionalism policy. Register patients for each visit type and admit type and area of service via EPIC (Electronic Medical Record- EMR). Collects and documents all required demographic and financial information. Appropriately activates converts and discharges visits on EPIC. Accurately and efficiently performs registration and financial functions to include: Thorough interviewing techniques, registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data; obtains the appropriate forms and scans into the medical record as per departm