Relationship Manager, College Success Coach

Job DescriptionJob Description Job Title: Relationship Manager, College Success Coach Department: Scholarships & Programs Reports To: Director, FSP Student Services FLSA Status: Exempt We are looking for dynamic and passionate Relationship Manager, College Success Coach (CSC) to guide and support students in our Fidelity Scholarship Program in the key locations below: - Texas: Dallas, Houston, Austin, San Antonio The ideal candidate will have experience in Student Services, Program Management, College Success, or Teaching, with a strong commitment to fostering student growth and achievement. If you thrive in a mission-driven role and excel at building meaningful connections, this is your chance to make a lasting impact! Explore the full job description below and apply today to seize this incredible opportunity! JOB DESCRIPTION The primary responsibility of the College Success Coach (CSC) is to provide direct support to students by connecting them to campus-based and other resources that are necessary to ensure academic and personal success. The CSC will design a curriculum that enhances leadership, academic and career exploration, development and success for Scholars and Alumni (where appropriate) and direct students to leverage their campus-based and UNCF provided resources beyond the scholarship funds that are provided. ABOUT UNCF The United Negro College Fund (UNCF) has been an engine of educational achievement for more than 80 years. UNCF’s mission is to build a robust and nationally recognized pipeline of HBCU students who, because of UNCF support, become highly qualified college graduates. In addition, UNCF ensures that its member institutions remain respected models of best practices in moving students to and through college. Since its inception in 1944, UNCF has raised over $6 billion in private support, distributed scholarships to help students attend school, and enabled more than 500,000 scholars and low-income students to graduate from UNCF’s member historically black colleges and universities (HBCUs) and launch professional careers. UNCF is committed to closing the educational attainment gap by increasing postsecondary access and success for student groups, particularly low-income and first-generation students. PRIMARY RESPONSIBILITIES AND DUTIES: Candidate will oversee a cohort of 300-375 scholars based on geographical location and number of scholars per institution. Candidate will develop frequent and intentional engagement of scholars (scheduled and ad-hoc) across multiple mediums and platforms including, but not limited to, newsletters, scheduling check-in phone calls, and maintaining messaging groups (i.e. GroupMe). Administer a variety of scholar virtual and in-person engagement programs and activities to include. gauging academic and non-academic wellness. Leverage UNCF’s and commercial learning platforms and forums to deliver newly created and existing content related to student success. Direct the development and implementation of an enhanced campus engagement plan to ensure more robust interactions with scholar cohorts, and college/university administrators. Work with faculty and administrators to alleviate administrative barriers for students. Collaborate with stakeholders to design and support implementation of innovative programs/activities that enhances leadership, academic and career exploration, development and success for students and Alumni. Contribute to the development of an annual report on institutional effectiveness in relationship to the program. Work with UNCF peers who are also involved in student support services to discuss and explore best-practices and other student success strategies. Other duties as assigned. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities. QUALIFICATIONS: EDUCATION AND EXPERIENCE Bachelor's degree from an accredited four-year college/university, an advanced degree preferred; and at least 2 - 5 years’ experience in the field of education, of which a portion may be in a high school (9-12 grade) setting with emphasis on candidates with backgrounds in student services, student development, and/or academic advisement. Experience in leadership, teamwork and team building. Experience in providing student service and with developing and implementing curriculum and leadership development programs. Experience with event planning and project management. Experience with public speaking and group facilitation. Standard computer proficiency in Microsoft