Job Description
Salary: $50,000 – $55,000 Annually + Commission Average: $62,500 Annually POSITION SUMMARY The Relationship Manager owns the customer journey from initial implementation through ongoing relationship management, serving as the primary point of contact throughout the full customer lifecycle. This role is responsible for onboarding new customers, ensuring a smooth and successful setup process, supporting adoption, and building long-term relationships that drive satisfaction, retention, and account growth. This role is ideal for someone who thrives in a fast-paced, customer-focused environment and can effectively blend implementation, customer support, and relationship management. The Relationship Manager partners cross-functionally to coordinate onboarding, resolve customer needs, provide proactive communication, and help customers maximize the value of Nurp’s algorithmic trading solutions. This position is essential to delivering a high-quality customer experience, strengthening loyalty, and contributing to the company’s long-term growth. Commission opportunities are available through cross-selling and upselling, as well as override commissions tied to recurring subscription revenue generated within the assigned book of business. ABOUT OUR COMPANY Nurp builds smart trading algorithms that help people trade more effectively across multiple markets, including forex, gold, and more. We’re reshaping the way people invest by using powerful, data-driven technology instead of outdated methods. At Nurp, we’re focused on growth, both in the markets we serve and in the people we hire. This is a place for driven, results-oriented individuals who want to take ownership, learn quickly, and make an impact. You’ll work alongside a talented team, contribute to meaningful projects, and help shape the future of algorithmic trading. We move fast and wear many hats, creating constant opportunities for personal and professional growt