Job Description
Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine. Key Skills/Responsibilities Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable. Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly. Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings. Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork. Education & Experience High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Property Information Style and Space- The Residence Inn Miramar hotel is centrally located between Fort Lauderdale and Miami airports, just east of I-75. Our extended-stay Miramar hotel is perfect for business or leisure travelers by offering the amenities they need including a free hot breakfast buffet served each morning, free WiFi and tons of other perks. Each apartment-style suite features stylish décor, a full kitchen, flat-screen TV, free WiFi and even a free grocery service. If guests are looking to mingle, they can enjoy our free evening social (Mon-Wed) with appetizers and free beer and wine. Guests can maintain a healthy lifestyle with a workout at our outdoor basketball court, pool and 24-hour gym. The Residence Inn Miramar provides convenient access to other South Florida businesses and attractions such as FBI South Florida Head Quarters, Royal Caribbean, Carnival, Downtown Miami, Hard Rock Stadium, Port Everglades, Port of Miami, Fort Lauderdale Beaches, Pembroke Pines, Weston, Sawgrass Mills Mall and Dolphin Mall. Application deadline for Colorado positions: 3/17/26