Job Description
As a full-time Resident Admissions Counselor with Liberty University's Enrollment Team, you'll have the opportunity to work with a thriving community of residential students in Lynchburg, Virginia. In this role, you'll recruit and encourage prospective students through meaningful phone conversations, guiding them as they prepare for a rewarding academic journey. Resident Admissions Counselors also play a key role in facilitating student engagement during on-campus recruitment events. After completing training in-office, you'll have the flexibility to choose between working from your home within a 30-minute commute to Liberty's campus or from our on-campus office. Essential Functions and Responsibilities Effectively handling incoming and outgoing phone communication with prospective students by utilizing cisco, dialer and other agent tools. Taking new applications for prospective students by following a department call-flow and promoting the University's degree programs. 3. Taking Enrollment Deposits for prospective students by following a department call-flow. Converting prospective students from an application to admission decision by following a department call-flow and promoting the University's degree programs. Guiding students through Financial Check-in to secure their first enrollment to Liberty University by following a department call-flow. Aiding students in the selection of classes based on the student's intended degree program. Counseling students on enrollment steps up to matriculation, financial aid processes, transfer guidelines, and other related concerns. Promoting the features and benefits of all undergraduate, graduate and doctoral programs as well as the added value of an on-campus education. Answering questions of a complex nature regarding the University's admissions policies. Developing relationships and