Job Description
About Us We are an independently owned restaurant group with multiple unique concepts, including Neighborhood Services, Montlake Cut and Town Hearth, each offering its own personality, menu, and guest experience. We pride ourselves on quality food, exceptional hospitality, and a strong commitment to our teams and communities. We are seeking an experienced, hands-on restaurant manager to help lead daily operations and support our continued growth in an upscale environment. Position Overview The Manager is responsible for overseeing front-of-house operations, support a positive guest experience, and help manage staff while maintaining high standards of service, food quality, cleanliness, and hospitality. This role requires exemplary leadership, excellent communication skills, and the ability to thrive in a fast-paced environment. Key Responsibilities · Oversee daily restaurant operations to ensure smooth and efficient service · Lead, train, motivate, and develop front-of-house team members · Deliver a consistently excellent guest experience and resolve guest concerns professionally · Support scheduling, labor management, and staffing needs · Assist with inventory, ordering, and cost controls · Ensure compliance with health, safety, and sanitation standards · Collaborate with ownership and leadership team to meet financial and operational goals · Uphold the restaurant group’s brand standards, values, and culture Qualifications · 3-5 years previous restaurant management experience in an upscale environment is required · Level 1 or above sommelier preferred, demonstrated ability to drive wine sales · Mature leadership, coaching, and team-building abilities · Excellent communication and customer service skills · Ability to multitask and exude grace under pressure · Demonstrate understanding of restaurant operations, cost controls, and service standards What We Offer · Competitive pay and benefits · Opportunity for growth within a multi-concept restaurant group · Supportive leadership and collaborative working environment · A chance to make an impact and grow with an independent hospitality group How to Apply If you are passionate about hospitality, team leadership, and delivering exceptional guest experiences, we’d love to hear from you. Please submit your resume and a brief introduction Benefits Dental insurance Health insurance Paid time off Paid training Vision insurance More detail about Flavor Hook Restaurants part of Flavor Hook Restaurants, please visit https://culinaryagents.com/entities/1059006-flavor-hook-restaurants