Job Description
Retail & Distribution (R&D) Industry Leader This is a high-impact leadership role responsible for driving Willis’ strategic vision across the retail, wholesale and distribution sector. The R&D Industry Leader will serve as a key architect of growth, client service excellence, and investment strategy; working in close partnership with senior leaders across the organization to shape and execute our industry agenda. Community Building & Value Proposition Cultivate and expand both internal and external communities of practice, reinforcing our position as a trusted advisor in the retail, wholesale and distribution space. Commercial Impact & Client Advocacy Partner with broking teams to ensure industry-leading coverage and policy terms tailored to client needs. Provide expert guidance on emerging risks, market dynamics, and service excellence to internal teams and clients. Promote Client Advocacy excellence through supporting account assignment decisions and engaging in client feedback loops for growth opportunities and improved engagement. Client Relationship Management Drive whitespace growth and new logo acquisition in alignment with Willis North America’s broader commercial strategy. Serve as a subject matter expert in the industry sector, with deep knowledge of sub-segments such as automotive, grocery, food distribution, personal care and apparel retail and/or wholesale and distribution. Degree from an accredited college or university or equivalent work experience ~15 years’ experience in leading, marketing or servicing major accounts and organizations/groups ~ Management experience required ~ Strong track record of being highly collaborative across multiple disciplines, and guiding wide-ranging teams toward successful sales and client-service efforts ~ Ability to successfully direct multiple projects and ensure quality deliverables on time and within budget ~ Availability to travel on an as needed basis The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only). This role is also eligible for an annual short-term incentive bonus. Health and Welfare Benefits: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identify theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance and other work/life resources Leave Benefits: Paid holidays, annual paid time off (includes state/local paid leave where required), company-paid disability (short-term and long-term disability), other leaves (e.g., Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements. EOE, including disability/vets