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Retail Manager

La Farm Bakery
FULL_TIME Remote ยท US Cary, NC, US Posted: 2026-05-11 Until: 2026-06-10
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Job Description
Benefits: Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Vision insurance Essential Duties: Team: Manage retail staff. Promote a positive work environment that encourages engagement, motivation, and productivity. Manage and execute La Farm's human resource system which includes recruiting, interviewing, hiring, training, and developing staff. Identify staff goals and objectives, set clear expectations and monitor. Partner with HR to address people issues. Embody La Farm values through action, example, and communication: Exceed Customer Expectations, Quality, Dignity, Community, Learning, Teaching, and Innovation. Product: Develop merchandising, bring progressive approach, ensure product freshness, innovations, and new trends, and perform competitive checking. Ensure staff engages verbally with each customer and effectively sells through product knowledge and suggestive selling. Sales and Service: Increase sales to meet and exceed company goals. Achieve sales, food cost and expense objectives. Maximize sales through merchandising, special promotions, marketing, and signage. Ensure superior standards of customer service and acts as Brand Ambassador. Other Essential Duties: Assist General Manager in directing, controlling, and executing bakery operations to La Farm systems, policies, and procedures. Manage labor schedules to ensure objectives are met for retail. Plan quarterly retail features and communicate to staff how to execute plan. Maintain production sheets to ensure availability, quality, and minimal shrinkage. Enforce staff training and certifications completed according to specified manuals and/or checklists. Ensure special orders are complete and accurate. Oversee retail st