Retail Sales Associate

Job SummaryThe Retail Sales Associate provides exceptional customer service and product knowledge to guests in Lowcountry Olive Oil's retail stores.This role supports day-to-day store operations, including merchandising, tastings, inventory receiving, and light product preparation such as blending and bottling when needed.The associate helps maintain a clean, welcoming environment that reflects the brand's values and charm.Responsibilities Greet and assist customers, offering product recommendations and education.Operate the POS system to process sales, returns, and gift card transactions.Restock shelves, sample stations, and displays throughout the day.Support in-store tastings and seasonal promotions.Receive incoming inventory shipments, verify quantities against packing slips, and report discrepancies.Maintain store cleanliness, including floors, counters, and bottling areas.Answer product and ingredient questions confidently.Support blending of oils and vinegars as needed, following standard recipes and procedures.Help with light bottling or labeling tasks during downtime.Communicate customer feedback or inventory needs to store leadership.Qualifications Previous retail sales experience is preferred but not required; a strong desire to learn is essential Familiarity with POS systems and cash handling procedures Experience in supervising or leading small teams is a plus but not mandatory Ability to perform basic math calculations accurately for pricing and transactions Bilingual skills are highly valued to serve diverse customer needs effectively Excellent communication skills with a friendly and approachable demeanor Knowledge of grocery store operations or experience in a grocery environment is advantageous Strong phone etiquette and customer service orientation to handle inquiries professionally Demonstrated ability to upsell products through engaging demonstrations and personalized recommendations Qualifications/Requirements:Friendly, professional demeanor with strong communication skills.Prior retail or customer service experience preferred.Interest in food, cooking, or gourmet products is a plus.Able to stand for long periods and lift up to 30 lbs.Flexible availability, including weekends and holidays.Willingness to learn about product lines and tasting techniques.Tools/Systems Used:POS system (e.g., Square, Clover) Bottle labeling or sealing tools (basic usage) Basic bottling and blending equipment Cleaning supplies and sampling setup Inventory restocking lists Google Drive and Slack for team coordination Pay:$15.00 - $18.00 per hour Work Location:In person.