Retail Sales Store Manager (3+ years of experience required)

Downtown Retail Store Manager needed We are looking for a Retail Store Manager that is customer centric and loves customer service. Candidates that have strong communication skills and can make customers feel welcome in our store will stand out. You will present and answer questions about our products and services and recommend solutions. You must be able to work on a Microsoft Windows computer and learn the point-of-sale system. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you contributed to the store’s profitability. This is a full-time position. Every 4th Saturday there is a 3-hour afternoon shift. There are no early morning or evening shifts Responsibilities Greet and direct customers Provide accurate information (e.g. product features, pricing and after-sales services) Answer customers’ questions about specific products/services Conduct price and feature comparisons to facilitate purchasing Cross-sell products Be able to supervise and deligate Coordinate with the Retail Sales Associates to provide excellent customer service (especially during peak times) Stay up-to-date with new products/services Skills Proven work experience as a Retail Sales Manager Understanding of the retail sales process Familiarity with consumer behavior principles Knowledge of inventory stocking procedures Basic math skills Excellent communication skills, capable of building trusting relationships Ability to perform in fast-paced environments High school degree required Can lift 25 lbs. Arrives on time and ready to work Must be able to obtain a Texas notary license Pay: From $25.00 per hour Application Question(s) How many employees have you managed at your previous jobs? Have you had a chance to look ast our web site to see what we do? https://www.pakmail.com/stores/pak-mail-austin Education High school or equivalent (Preferred) Work Location: In person