Retail Store Associate

Requirements: 2+ years of vape/smoke shop experience Must be 21+ years old Must own a vehicle and have reliable transportation Available to work 25–30 hours per week (weekdays) Paid 12-hour training provided Background check required Job Overview Join our dynamic retail team as a Retail Store Associate, where your enthusiasm and customer-focused mindset will drive memorable shopping experiences. In this energetic role, you will be the face of our store, assisting customers with their needs, managing product displays, and ensuring the sales floor runs smoothly. Your proactive attitude and excellent communication skills will help foster a welcoming environment that encourages customer loyalty and sales growth. This paid position offers a fantastic opportunity to develop your retail skills and grow within a vibrant team dedicated to excellence. Duties Greet customers warmly and provide exceptional service to meet their shopping needs Operate point-of-sale (POS) systems efficiently for transactions, returns, and exchanges Assist with product demonstrations and upselling to enhance customer satisfaction and sales Maintain attractive merchandising displays and ensure products are well-stocked and organized Handle cash, process payments accurately, and manage cash handling responsibilities with integrity Conduct product demos to educate customers about features and benefits of merchandise Support inventory management through stocking shelves, inventory counts, and replenishment tasks Use phone etiquette skills to answer customer inquiries professionally and courteously Promote store promotions and loyalty programs to maximize sales opportunities Collaborate with team members to ensure a clean, safe, and welcoming shopping environment Qualifications Previous experience in retail sales or grocery store environments is preferred but not required Strong communication skills with the ability to connect with diverse customers; bilingual abilities are a plus Familiarity with POS systems, cash handling procedures, and basic retail math principles Demonstrated supervising experience or leadership qualities are advantageous for growth opportunities Ability to perform physical tasks such as stocking shelves, lifting merchandise, and standing for extended periods Excellent phone etiquette skills for professional customer interactions over the phone Proven ability to upsell products while maintaining genuine customer relationships Knowledge of merchandising techniques and product demos to engage shoppers effectively Join us today to become part of a lively team dedicated to delivering outstanding service while advancing your retail career! Pay: $17.50 - $19.00 per hour Benefits Employee discount Experience: Working at Smoke Shop: 2 years (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to Commute: Tacoma, WA 98406 (Required) Work Location: In person