Job Description
Return Items Clerk Oklahoma City, OK ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.Other duties may be assigned.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Process and balance daily incoming and outgoing return items Notify branch officers of large returned deposited items Create notices and IRDs Process return requests from branch locations Process incoming and outgoing without entry/affidavit requests Assist branch locations with research requests for chargebacks and returned items Balance Money Order/ Inclearing /ATM /Branch Capture files Send bank files Assist in Positive Pay review Regular and consistent attendance and punctuality is an essential function of this piosition Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.Duties, responsibilities and activities may change at any time with or without notice.REQUIREMENTS Strong customer service skills Outstanding listening and communication skills, both written and verbal Proficient in Microsoft Office and knowledge of, or the ability to quickly learn, banking software applications Detail oriented with a high degree of accuracy Ability to perform in a highly sensitive environment and deal with confidential matters Strong organizational skills and the ability to multi-task and prioritize to meet deadlines Self-motivated and independent thinker Ability to work well with a team PREFERRED SKILLS AND QUALIFICATIONS 10-key PHYSICAL REQUIREMENTS Constant use of computer screens Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching Ability to sit and/or stand for long periods of time during the workday Long periods of keying and repetitive motion Ability to lift and/or move and carry up to 10 pounds LOCATION BancFirst Tower Downtown Oklahoma City 100 N.Broadway Ave.Oklahoma City, OK 73102 HOURS Full Time 8:00 a.m.to 5:00 p.m.M-F Hometown service, statewide strength.BancFirst is committed to investing in the future of Oklahoma communities.BancFirst is a $14 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities.Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.EOE - BancFirst is an Equal Opportunity employer.DiversityOur differences enhance business performance..