Risk and Compliance Officer - Consumer Lending

Overview When you join the Members 1st team, you become part of something much bigger than a credit union. You become part of our faM1ly—a tight-knit bunch with big dreams and even bigger values. It is an exciting time for us as we continue to grow, and we hope that you will choose to grow along with us. Wanting the absolute best for our associates means more than just competitive pay. It means fantastic healthcare, paid benefits, opportunities for professional advancement and work-life balance - and best of all, a place where you are accepted and respected for your individuality. Responsibilities This position is a hybrid role requiring 2-3 days in the office a week at our Headquarters building, located at 5000 Marketplace Way, Enola Pennsylvania. As a First Line Risk and Compliance Officer, the Risk and Compliance Officer - Consumer Lending ensures that inherent risks in business processes, products, and activities are identified, assessed, mitigated, and monitored. This position has a strong understanding of and experience in the consumer and real estate lending lines of business, and partners closely with business leaders to ensure risks are understood, controls are designed and operating effectively, and that activities support safe and sound banking practices in compliance with applicable laws, regulations, and internal policies. The role executes risk and control self-assessments, oversees issue identification and management, documents, tracks and reports risk metrics, and escalates emerging issues. The role serves as the primary risk and compliance liaison between the business and Second Line Risk and Compliance functions, which includes change management for all products, services, and deliver channels. The role may partner with Second Line Risk and Compliance as well as Internal Audit during reviews, exams, and issue resolution. Finally, the role promotes a strong risk and compliance culture by embedding risk awareness into day-to-day business activities and training for business units. The Risk and Compliance Officer - Consumer Lending must have a comprehensive understanding of lending regulations and guidelines, including Truth in Lending Act (TILA), Real Estate Settlement Procedures Act (RESPA), Equal Credit Opportunity Act (ECOA), Fair Credit Reporting Act (FCRA), and other applicable federal and state laws. They should have thorough knowledge of all loan products and related systems, including consumer, mortgage, and home-equity processes, underwriting standards, disclosures, and documentation requirements. Knowledge of risk factors such as fraud detection, fair lending practices, and data integrity is essential to ensure compliance throughout the loan lifecycle. This role requires the ability to monitor loan origination, servicing activities, and exception handling, while proactively identifying compliance gaps and implementing corrective measures to maintain regulatory adherence and protect the organization from risk exposure. Skills Knowledge of credit union regulations and standards (e.g., BSA/AML, OFAC, Fair Lending, UDAAP, privacy, lending compliance) Understanding of/experience in the consumer and real estate lending lines of business Strong analytical, problem-solving, and organizational skills Excellent written and verbal communication abilities Ability to develop policies, conduct audits, and perform risk assessments Proficiency with compliance management systems and Microsoft Office Knowledge on applicable laws and regulations COMPETENCIES Accountability and self-management Communication Effective knowledge Innovation and problem-solving Teamwork and leadership WORKING CONDITIONS/PHYSICAL DEMANDS Ability to communicate effectively in English, both orally and in writing Visually able to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading Ability to sit for extended time periods Sufficient manual skill for operation of PC keyboard and other standard office equipment Ability to travel, including occasional overnight travel Ability to exert minimum amounts of force occasionally to lift, carry, push, pull or move objects LI-BS1 #IND100 Qualifications 10-15 years of related experience Does this position require a valid Drivers License? No Education Level General and business knowledge equivalent to a bachelor's degree Certifications Certification in Compliance (CRCM and/or NCCO) preferred; Certified Mortgage Compliance Professional (MBA) preferred; Credit Risk Certification (CRC) preferred About Us At Members